Channels Customer Relationship Manager (CRM)

US IT MNC looking for Channels Customer Relationship Manger

Job Description
Located in Vietnam, this position will be responsible for working with channel and retail partners, building
partner mindshare/capability, co-selling with partners, and ultimately driving Channel sell through. Develop
key account plans, including sales, margin, product mix, and new opportunity goals. The right candidate will
be a highly-energetic person with passion and innate drive to excel at any task. This role goes beyond a
traditional function – the person must have the ability to act independently in a highly dynamic environment,
operate proactively and have a passion/appreciation for the vision and mission of the company.

Role & Responsibilities
 Meet/exceed Revenue Sales Quota, Market Share and other assigned Key Sales Objectives (KSO).
 Develop and implement sales and engagement strategies to achieve optimum channel coverage and
growth market share and brand equity for the company.
 Create & Execute Go-To-Market Channel Sales plans for assigned territory
 Plan and execute channel motivation and enable programs to grow resellers base and sales per
reseller through the distributors. Work closely with the Programs, Pricing and Marketing resources to
drive regular reseller marketing programs
 Manage through strong discipline around business reviews, sales forecasting and sell-out/sales-through
programs
 Define/drive improvements to the channel sales process
 Collaborate with pricing, marketing, product and account management to facilitate new programs,
offerings, and initiatives to drive channel success
 Directly develop and execute key account strategy, including value propositions, pricing, and new
opportunity development. Develop and coordinate executive level relationships with accounts and
company’s internal executives.
 Contributes to moderately complex account management. May have exposure to more complex
accounts as needed.
 Works on issues of diverse scope where analysis of situation requires evaluation of a variety of factors,
including an understanding of current industry business trends. Acts as advisor to customers to provide
solutions.

Job Qualification
 5 - 8 years of channel sales experience, preferably in MNC, Enterprise IT or CE
 In-depth knowhow of the IT industry with a robust understanding of business dynamics and complexity
of channel and large deal management.
 Ability to work independently with strong advocacy and motivation to drive results.
 Excellent relationship management, communications and interpersonal skills.
 Strong influencing and negotiations behaviors.
 Excellent business ethics and integrity.
 Resourceful and resilient, and able to deliver results in face of adversity and evolving demands.
 Highly motivated and able to work in a dynamic environment and balance multiple expectations.
 Willingness to travel for work.

- 14
- 1-2
- Allowance

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