Cds Superintendent
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 93 lượt xem
Ngày cập nhật: 26/02/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Dịch vụ khách hàng, Vận tải/Kho vận
Mô tả công việc
1. Order taker Operation:
Provides a lead role in the development of Order Taker operation to ensure the service provided meet the strategic direction and support the business operation in order to utilize the resources of the organization
Increase customer’s satisfaction.
Build up strong Order taker team by fully implement Call Center concept.
To analyse the information from both internal and external customer to give actions in order to build customer focus organization
2. Credit limit Alignment:
Monitoring credit limits
Comply fully with credit policy
Keep regular network with the customer
Close up with FI , Sale to process sale order ASAP with credit policy
3. Planning and despatching service:
Consolidate sales order and scheduling effectively in term of cost and resource efficiency
Arrange transportation to ensure on time delivery
Tracking and timely update to customer the delivery status
Solving all issues related to despatching services
4. Complaint handling:
Collect data needed, look for cause of complaint and action taken to ensure that the results on delivery
Analyse and follow up customers’ complaints in order to ensure the excellence service
5. Pumping schedule:
Work with pump team to ensure pump processing services
Work with Vendor to rent pump
6. Management in Workplace:
To develop working skills for order taker team in order to contributes good relationship between CDS and internal/external customer
Seek feedback from customers to identify improvement
Comply with organizational rules and policies, and ensures the compliance of team members as well
Provides a lead role in the development of Order Taker operation to ensure the service provided meet the strategic direction and support the business operation in order to utilize the resources of the organization
Increase customer’s satisfaction.
Build up strong Order taker team by fully implement Call Center concept.
To analyse the information from both internal and external customer to give actions in order to build customer focus organization
2. Credit limit Alignment:
Monitoring credit limits
Comply fully with credit policy
Keep regular network with the customer
Close up with FI , Sale to process sale order ASAP with credit policy
3. Planning and despatching service:
Consolidate sales order and scheduling effectively in term of cost and resource efficiency
Arrange transportation to ensure on time delivery
Tracking and timely update to customer the delivery status
Solving all issues related to despatching services
4. Complaint handling:
Collect data needed, look for cause of complaint and action taken to ensure that the results on delivery
Analyse and follow up customers’ complaints in order to ensure the excellence service
5. Pumping schedule:
Work with pump team to ensure pump processing services
Work with Vendor to rent pump
6. Management in Workplace:
To develop working skills for order taker team in order to contributes good relationship between CDS and internal/external customer
Seek feedback from customers to identify improvement
Comply with organizational rules and policies, and ensures the compliance of team members as well
Yêu cầu ứng viên
University/ College degree (Business administration)
English: Intermediate level
At least 5 year experiences in Customer Service/Distribution at Manufacturing / Logistic
Have experience in Concrete Distribution is a plus
Problem solving skill
Customer focus
Communication
Experience in SAP is plus
English: Intermediate level
At least 5 year experiences in Customer Service/Distribution at Manufacturing / Logistic
Have experience in Concrete Distribution is a plus
Problem solving skill
Customer focus
Communication
Experience in SAP is plus
Quyền lợi được hưởng
- Health care plan
- Opportunities for training
- Opportunities for training
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

INSEE VIET NAM
Lầu 12 &14, Toà Nhà Etown Central, 11 Đoàn Văn Bơ, quận 4
Người liên hệ: Mr.Dat
Lầu 12 &14, Toà Nhà Etown Central, 11 Đoàn Văn Bơ, quận 4
Người liên hệ: Mr.Dat
INSEE in Vietnam - earlier known as Holcim Vietnam - was established in 1994, till now being known as a leader supplier of cement, ready mixed concrete, construction solutions as well as waste treatment management. Now operating primarily in southern Vietnam, we currently employ approximately 1,100 employees at five high-technology ...Chi tiết
INSEE in Vietnam - earlier known as Holcim Vietnam - was established in 1994, till now being known as a leader supplier of cement, ready mixed concrete, construction solutions as well as waste treatment management. Now operating primarily in southern Vietnam, we currently employ approximately 1,100 employees at five high-technology cement plants and four ready mixed concrete batching plants. Our head office is located at Ho Chi Minh city. Sustainable Development is at the core of our business strategy embracing the Triple Bottom Line framework integrating Economic growth, Environmental performance and Social responsibility and seeks to balance those three aspects in everything we do. Our consolidated and holistic approach aims to create value for all our stakeholders. Continuing on this path, we look forwards to contributing to Vietnam’s national growth, especially in improving living condition for community, protecting the environment, investments on people and enhancing sustainable construction to accompany Vietnam in its sustainable development journey. INSEE is committed to sustainability across our value chain that will pave the way to brighter futures. INSEE in Vietnam is a member of the Siam City Cement Public Company Limited (SCCC), a leading cement manufacturer in Southeast Asia, founded in 1969 in Thailand. Siam City Cement Public Company Limited has already listed itself into a prominent name in the building materials industry, spanning its operations in different parts of the South East Asia region. The company manufacture the “INSEE” branded cement, construction aggregates and solutions which are marketed in Cambodia, Indonesia, Bangladesh, Sri Lanka and Vietnam, in addition to Thailand where it is one of the market leaders. Ẩn chi tiết
Bạn đang xem tin việc làm Cds Superintendent trong ngành được tuyển dụng tại bởi INSEE VIET NAM. INSEE VIET NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Cds Superintendent cách đây lúc 28/03/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
INSEE VIET NAM
Địa chỉ: Lầu 12 &14, Toà Nhà Etown Central, 11 Đoàn Văn Bơ, quận 4
Quy mô: 1.000-4.999 nhân viên