Business Systems Analyst (BSA)

Responsibilities:

-Champion the use of the School Information System. S/he must be sympathetic and empathetic to user frustration and consistently investigate methods to improve user experience.

-Gain proficiency with the school information system through studying documentation, webinars, attending user groups and educational workshops. Maintain system documentation including process maps, data dictionaries and operating procedures.

-Liaise with vendors and administrative departments to analyze processes, gather requirements and develop solutions to business problems. Recommend adjustments to departmental processes and workflows within the school information system.

-Lead the implementation of new system features in collaboration with key stakeholders. Use project management methods to prioritize and plan project milestones, phases and resource requirements.

-Maintain a training program for data processing, administrative and financial information systems. Ensure that system training is provided for all admin staff, parents, and students.

-Build data queries and models to meet the reporting needs of the school administration. Ensure data security and integrity of business information systems through the implementation of data quality procedures.

-Work collaboratively with the technology department to assess and select software solutions to be integrated with the school information system.

Requirements:

i. Education / qualification
➢ Bachelor degree required. Prefer degree and experience in information systems.
➢ Masters degree preferred.


ii. Technical requirements
➢ Highly proficient with Excel formulas, SQL programming including bulk data manipulation, report writing applications and database administration.
➢ Experience with Systems analysis, stakeholder interviews, business process mapping, data modeling, creating data sets.
➢ Experience with Report writing, data transformation and data analysis. Google Data Studio, BigQuery or similar technology preferred.
➢ Programming and API experience is desirable (JSON, Javascript, Python, HTML, CSS).
➢ Formal experience with Agile or other project management methodologies.


Other Requirements:
➢ Excellent communication skills and positive customer facing skills.
➢ Ability to work independently and collaboratively in a team environment. Strong focus on teamwork and the ability to assist in planning long term projects. Must be able to work proactively in a team member environment.
➢ Positive and professional demeanor.
➢ 2+ years of project management and implementation experience.
➢ At least one year of working in an international school or highly multicultural environment.
➢ Professional attitude and attire is a must.
➢ Advanced English language skills, both written and oral.
➢ Must be able to handle information in a professional and discreet manner.
➢ Must be able to organize and synthesize complex tasks in a systematic manner. Ability to learn new software and develop procedures to address complex issues.


Ideal Requirements:
➢ Someone who is curious enough to continually seek to understand the full scope of issues and consider the implications of solutions.
➢ S/he is able to provide recommendations to manager regarding problems or issues. Is able to anticipate problems and provide solutions to minimize impact of imperfect solutions.
➢ Demonstrates an understanding of stakeholder needs and seeks to maintain a professional relationship with all stakeholders.

➢ Is able to professionally manage vendor relationships.
➢ 2+ years experience in training and writing documentation. Able to conduct training in a professional manner and make training relevant to attendees. Be able to coordinate training logistics.
➢ Willingness to think outside of the box and explore alternative solutions.
➢ A positive attitude with insatiable curiosity and a willingness to learn and challenge oneself.


Please apply online through the school website : http://www.unishanoi.org/page.cfm?p=1249

- Competitive remuneration
- Insurance package
- Training opportunities

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