Business Solution/ Market Analytics and Insights

Job summary
Translate market information gathered into business intelligence and advise on how business will be impacted. Lead and influence internal initiatives to address priorities identified from intelligence information
Work with the Business Champion for its function within Customer Engagement to understand the key operating drivers for that function and to design and deliver a suite of relevant KPIs, with analysis and recommendations for areas that should be reviewed and processes that could be changed to make the business function more efficient. A range of reporting and analytics tools will be used
Business metrics
Achieve revenue targets whilst maintaining staff leadership and expense management.
Essential responsibilities:
• Provide overall direction on methodologies, approaches and processes in gathering market information/competitive insights that will facilitate business/operational decisions
• Translate market intelligence information into business intelligence and advise stakeholders on how overall business will be impacted. Recommend solutions to address business challenges
• Provide a consistent platform for market intelligence information to be shared to benefit other relevant departments
• Participate in reporting projects that enhance the capabilities and effectiveness of the Marketing, Sales Analytics and data driven insights
• Involve identification and implementation of data sources, cluster analysis techniques and setting recommendations
• Take internal interactions in understanding stakeholders' need for market intelligence to address information needs and provides
• Strong collaboration with the IT support team to ensure the software and servers are fully functioning as the data requirements for this team put significant demands on the IT infrastructure.
• Engaging with the Business Line Manager to understand the strategy for the team and requirements from the functions within the business
Leadership responsibilities
• Set direction and cascade team/function goals to ensure goals are well-defined and clearly communicated
• Drive and manage learning and development of team in the area of Market intelligence/Research and DKSH behavior to achieve team/function goals
Drive self-learning and improvement in the area of Market Intelligence/Research and DKSH behavior as part of continuous learning

Functional skills and knowledge

Demonstrate sound knowledge and understanding of the business and industry
Demonstrate sound knowledge in best practices on market intelligence and market research
Proven experience working with primary and secondary research methodologies and techniques
Proven experience using various and multiple information and data mining tools
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in English (both written and spoken)
Marketing strategy, Profit & Loss and solutions development in a Consumer Goods space.
Soft skills

• Pragmatic and open minded.
• Willingness to take risks and be entrepreneurial
• Good negotiation skills
• Mature personality and attitude.

Education
• Minimum Bachelor degree in related field.
Work experience
• Minimum 3 years in diverse marketing communication roles or relevant 2-3 years critical experience in Market research or Marketing field in a leadership role
• Minimum 3 years in Consumer Goods marketing role, with evidence of innovative program development and strategy concept development and execution.

- 13th salary
- AON
- training

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