Business Engagement Manager

1. Functional Business Objectives (FBOs)
The Business Engagement Manager's mission is to establish LEEP as the key fitness networking app in Viet Nam by:
 Presenting a strong brand image by facilitating immediate communication between Engagement Teams and LEEP
 Implementing systems for regular collection of user feedback and ongoing analysis for use in refinement of future releases
2. Key Responsibilities and Critical Drivers
55% Fitness Professional Engagement
1. [Establish points of contact for initial launch in each subsequent area of operations]
2. [Work to establish initial user base in each successive target market]
3. [Recruit/Hire/Train Local Engagement Teams of local influencers in each new area of operations]
4. [Provide systems for regular collection and compilation of general feedback from users (Professionals and Enterprises)]
5. [Serve as primary ambassador for LEEP throughout launch phase]
Key Performance Indicator (KPIs)
 [Research target markets to identify top freelancers, top fitness chains, existing fitness networks and present report two weeks prior to launch detailing proposed POCs]
 [Determine potential user base in target markets, set clear monthly percentage goals for engagement/sign-ups with an ultimate goal of 50% by end of launch phase]
 [Immediately identify key influencers in new areas of operation, begin aggressive recruitment with a goal of 3-5 freelance fitpros, 1-3 enterprise affiliates, and 1-3 fitness networks by end Month 1]
 [Establish and report on weekly meetings with Engagement Teams for collection of feedback, discussion of proposed features]
 [Present a strong brand image by actively engaging with local fitness community, organize and facilitate 1-3 free fitness events or classes per week throughout launch phase]
30% Team Management
1. [Establish and oversee standards and procedures for freelance Engagement Teams]
2. [Collaborate with Enterprise leadership to assign internal Engagement Teams from existing staff]
3. [Coordinate with Engagement Team members to organize and facilitate promotional events]
4. [Implement systems and standards for use by Engagement Team in onboarding of new fitpros and generation of content]
Key Performance Indicator (KPIs)
 [Generate procedural documents and submit for approval by LEEP leadership 2 weeks prior to launch, provide approved documents to Engagement Team members upon recruitment]
 [Meet with POC's for Enterprise users, provide and discuss established procedures at signup, identify Engagement Team candidates]
 [Leverage facilities occupied by Engagement Team members for holding weekly classes to boost awareness, set standards for prospective users]
 [Provide dashboards for individual areas of operation towards the purpose of real-time status updates and weekly reporting by Engagement Team]
15% Fitness Consultancy
1. [Maintain the highest level of knowledge with regard to fitness science and industry trends.]
2. [Collaborate with other departments on concept/design of proposed features]
3. [Compile feedback to provide robust inputs from user base]
Key Performance Indicator (KPIs)
 [Attend no less than two relevant training courses per year.]
 [Participate in all meetings throughout conceptual phase, provide support as needed]
 [Set standards and requirements for weekly reporting from Engagement Teams]

- 3-5 years+ experience working as a personal trainer or managing a PT department
- One or more internationally-recognized certifications, preferably up-to-date (NASM, ACSM, or equivalent)
- Expertise in all areas of professional knowledge inherent to personal training (training methodologies, nutrition, program design, etc.)
- Broad, up-to-date knowledge of current fitness trends
- Appearance/Image which reflects a strong commitment to personal fitness
- Familiarity with current tech applications regarding fitness (mobile apps, wearable tech, fitness tracking software)
- Excellent interpersonal/communication skills
- Strong written/spoken English language skills
- Demonstrated proficiency with public speaking, presentations
- High level organizational/team management skills
- Strong confluence of strategic planning and improvisational problem solving skills
- Self-starter, capable of working well both as an individual and as head of a team with a high

- Được cung cấp máy tính cá nhân, môi trường làm việc thân thiện, năng động
- Thưởng theo KPI, thưởng theo hiệu quả làm việc, du lịch hàng năm
- Chế độ đãi ngộ nhân viên tốt, có cơ hội thăng tiến cao

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