Business Area Manager - Laboratory

Position/Title: Business Area Manager - Laboratory
Type: Permanent
Report to: Country Manager
Level: Manager, manage the team of 14 people
Product: Laboratory products
Gross salary: base on qualification, Bonus: 1-5 months
Workplace: G Floor, SCS Building, Plot T2-4, D1 Street, Saigon Hi-tech Park, Tan Phu Ward, Dist. 9, HCM City, Vietnam

Key Responsibilities
Planning and Organization
- Plan and manage the division according to agreed country development strategies.
- Manage the divisional P&L within allocated budget
- Ensure compliance to policies, procedures and values in all areas of operational activity
- Support the delivery of all marketing campaigns
- Maintain and develop existing and new customers through appropriate propositions and optimization of quality of service

Business Development / Sales and Marketing
- Provide guidance to team in Key account management ensuring high levels of customer satisfaction is consistently achieved
- Support the design and execution of all marketing campaigns, leads generation and management activities
- Participant in Sales visits to key customers to build customer relationship and be their preferred vendor

Technical Advisory and Product Advocate
- Provide expert advice and guidance on product & technical information to team and potential/existing customers
- Provide necessary support in the technology evaluation stage of the sales process
- Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
- Provide required support in interaction with customers’ engineering teams to effectively illustrate MT’s value proposition
- Provide support and guidance to the team at field events such as conferences, seminars, etc
- Lead and take charge of negotiations where necessary to ensure a win-win agreement with customers

Service Standards and Customer Relationship Management
- Work with sales team to prepare cost estimates by studying blueprints, plans, and related customer documents
- Gain customer acceptance by explaining or demonstrating cost reductions, meeting regulatory compliance standards and productivity improvements
- Monitor maintenance of records of customer communication and sales activity in the CRM system

People Development and Management
- Take charge of recruitment and ensure effective induction for new team members, monitoring ongoing performance needs
- Manage performance and development of team to maximize sales performance of division
- Encourage Sales Managers/Team Leaders to continuously develop knowledge of local market conditions to identify trends and make appropriate/innovative recommendations to improve and enhance product performance and drive the business forward

Desired Outcomes / KPIs
- Effective management of the divisions P&L within allocated budget ensuring a profitable performance for the division
- An engaged team striving to meet the department’s key performance targets, sales targets and agreed key performance indicators.
- Effective management of the performance and development of employees to drive and maximize the sales performance of the division
- Development of an effective network of communication across the business area ensuring shared knowledge and understanding of business activities

Qualifications
- Education: Degree in any discipline preferably in Chemistry, Food Science, Biochemistry Environmental Science or related field
- English: Verbal/Written Communication
- Computer skills: Ms. Office
- Experience: Minimum 5 years working experience in a Technical sales environment with extensive supervision experience
- Competencies:
• One Team: Work together with fellow employees worldwide towards common goals
• Perform with Integrity: behave ethically and legally
• Pursue Innovation: put good ideas to work
• Deliver Quality: give our best, present and communicate professionally
• Drive Continuous Improvement: seize opportunities to make a difference, exceptional leadership and coaching skills

Key Relationships
- Internal: General Manager, Country Manager, Sales team, Marketing team, Service team, F&A team
- External: Customers, Vendors/Suppliers

- Attractive salary, bonus, and commission
- Training on products in Vietnam and abroad, professional sales coaching
- International and stable work environment with Mid- and long-term development possibilities

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