Asst Manager - Operations (Business IT Support)

If you are looking to excel and make a difference, take a closer look at us…

Maintain Parameters Setting and ID users for the Core banking system and applications.
Provide first-level support and solutions/workarounds for trouble-shooting of problems and attending to queries (Query, Online Report, vTreasure, SWIFT, TF, Risk n Com, Credit, IA, FIN.). Provide first level support for system/applications and data query to users.
Assist to study, evaluate user requests, provide input on the Users Requirement Specification / Functional Specification
Prepare test plan and perform User Acceptance test and related tests.
Participate in implementation of new projects, products, services
Compile and document user’s SOP/Guide, system related functionalities & workflow processes.
Prepare training materials and conduct training for system applications. Handle reports relating to CTD/AML consolidated from all BR/TO.
Back up other duties and as assigned by Line Mgr.
Write workflow process, in-house tools to increase level of automation for better control and efficiency
Opportunity is never lacking in our progressive and forward-thinking Bank. Growing from strength to strength as one of Malaysia's leading financial institutions, there will always be new grounds explored and fresh, untapped possibilities in the employment arena. In this area, our scope is potentially many times bigger as Hong Leong Bank is part of a large conglomerate. We are currently opening up our doors for performers who can impress us with their talents and take advantage of our competitive remuneration package, personal development programmes and challenging career paths.

So why not take the opportunity with us? Everything you need for a rewarding and fulfilling career.

Education/Qualification
• IT Application Collegue/University degree and/or professional qualification
Working knowledge of database and SQL
Knowledge of core banking system and GL accounting would be a plus
• Understanding of regulations, policies/ procedures and banking products would be a plus
Experience
• Experience in similar position at least 2 years
Special Skills
• Appropriate computer education and operations experience (preferably in a Banking environment)

- Staff Loan
- Health Care & Group Term Life Insurance
- cơ hội đào tạo

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