Associate Manager, IT Project Coordinator

Job Purpose
• As a Project Coordinator in Sun Life's IT organization, the incumbent will be responsible for co-ordinating, monitoring and implementing projects in support of Sun Life’s business plans and goals.
• The Project Coordinator role has a co-responsibility for complete life cycle management and accountability of project initiatives assigned, ensuring compliance to SLF project management policies, standards and procedures.
• With assignment of Project Manager, Project Coordinator leads a small project team members that are assigned with a matrix management model
• Support IT Business Partner/ Account Manager to communicate and update project related things to business functions

Major Accountabilities:
• Manage all phases of IT application development projects, including initiation, planning, execution, implementation, and post-implementation activities, leveraging best practice standards and processes set out by the PMO and other industry organizations (including PMI)
• Develop detailed project plan, cost estimation, resource planning for modules in projects in conjunction with project team members and other involved IT and business teams
• Manage project scope and risks. Investigate and make recommendations on issues that challenge scope boundaries
• Monitor and report on project traction and progress and, as necessary, coordinate the development, discussion, propose corrective action and/or contingency plans
• Create project status reports highlighting critical issues and status of the project to Project Manager and project skateholders
• Manage client relations to ensure that project delivery expectations are specified and met
• Engage project stakeholders and communicate project updates to ensure buy in and project success (examples: meetings, status updates)
• Work with multi-site project teams across time zones
• Plan and implement change management work as project deliverables are rolled out, including activities such as training, communication, and documentation
• Ensure project deliverables meet/exceed the project sponsor's specified expectations
• Ensure project activities and deliverables adhere to internal quality standards

Department: IT
Reporting Manager Title: Senior Manager

• Minimum two to three years of experience in managing/ co-ordinating Information Technology projects utilizing project management methodologies and associated processes, practices, and deliverables
• Has experience with project scheduling tools (eg. MS-Project)
• Strong knowledge of Information Technology tools, products, and trends
• Good understanding of Software Development Life Cycle (SDLC), preferably both waterfall and Agile.
• Good organizational skills and ability to prioritize wide range of tasks
• Observe and suggest continuous improvements to the project management practice
• Strong interpersonal and communication skills (verbal & written)
• Good problem solving and decision making skills
• Ability to handle a high volume of work with many deadlines to meet
• Ability to work effectively with little supervision, minimal direction and frequent interruptions
• Familiarity with insurance and financial industry

Xử lý vấn đề
Behavioural Skills
• Excellent communication skills
• Delivery focused
• Client interaction experience will be preferred
• Flexible and responsive work style
• Good problem solving and analytical capabilities
• Ability to multi-task and work under pressure
• Experience working remotely with people in different time zones
• Demonstrate international cultural awareness and sensitivity
• Consulting and negotiation skills and experience

Trình độ học vấn và kinh nghiệm
Education and experience
1. Bachelor/ Masters degree in IT/ Management
2. 6+ years of overall IT experience, with 2+ years of experience in managing IT projects

Phạm vi giao tiếp
Communication scope
1. Management Team
2. Business Users
3. Vendors/ External Partners
4. Regional/ Corporate teams

Phạm vị quản lý
Management scope

Tổng số người báo cáo trực tiếp cho vị trí này:
Total number of direct reports: 0

Tổng số nhân viên thuộc quyền quản lý (trực tiếp và gián tiếp)
Total number of staff managed (direct and indirect): 0

Các chỉ số đo lường (nếu có áp dụng)
Metrics (if applicable)

Các chỉ số đo lường tài chính (doanh thu, ngân sách quản lý v.v..)
Finance metrics (revenue, budget managed, etc.): Project and portfolio budget, actual spend

Các chỉ số kinh doanh (loại và số lượng)
Sales metrics (type and amount): Not applicable

Các chỉ số khác (cụ thể)
Other metrics (specify): Project Delivery metrics

Yêu cầu di chuyển (tỉ lệ % thời gian làm việc)
Travel required (express as % of working time): To be determined

- Healthcare, pension, training and employee activities
- Professional and active working environment

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp