Assistant Manager, System Analyst – Service Delivery

Reports to: Manager, Service Delivery

POSITION OBJECTIVE:
Collaborate with Business Analysts, Project Leads, IT team to resolve issues and ensuring solutions are viable and consistent, all with the aim of improving business efficiency and productivity

ROLES AND RESPONSIBILITIES:
• Examine existing IT systems and business models
• Analyze systems requirements & undertake product development
• Implement, configure and test feasible solutions.
• Liaise extensively with external or internal clients
• Analyze clients' existing systems and business models
• Map and document interfaces between legacy and new systems
• Understand software development lifecycle
• Translate client requirements into highly specified project briefs
• Identify options for potential solutions and assess them for both technical and business suitability
• Conduct requirements analysis and preparing specific proposals for modified or replacement systems
• Develop solutions and related products
• Produce project feasibility and costings reports
• Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
• Ensure that budgets are adhered to and deadlines are met
• Draw up, supervise and document testing schedules for complete systems
• Oversee implementation of a new system including data migration
• Plan and work flexibly to deadlines
• Support users on change control and system updates
• Provide training and user manuals to users of a new system
• Keep up to date with technical and industry developments.
• Capable to study and research for the best suitable solutions and apply to the product/project
• Work closely with developers to ensure designs are built to spec
• Adhere to all documented standards, guidelines and procedures
• Troubleshoot technical issues and risk mitigation planning
• Conduct regular reviews of systems and generating reports on efficiencies and improvement areas

• Education – Bachelor’s degree in Computer Science, Information Systems, a related discipline.
• Min. 3 years of experience with Digital Projects
• Broad knowledge of hardware, software and programming
• Engineering and software architecture design
• Good interpersonal, communication and client-handling skills, with the ability to manage expectations and explain technical detail
• Problem-solving aptitude
• A methodical, investigative and inquisitive mind
• Good time management, communication and team work skills
• Good at English skills
• Life insurance knowledge is an advantage

- According to the company's policy

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp