Assistant, Call Center
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 288 lượt xem
Ngày cập nhật: 25/02/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng, Bảo hiểm
Mô tả công việc
Role Summary
On behalf of Sun Life Viet Nam and business, responsible to maintain a Client care programs, to be an effective communicator to show special caring to VIP client, achieve of business plan objectives. Play main role in system enhancement. Explore and implement client care initiatives
Objective of this job: perform a client care standard and handle projects by in-deep special knowledge, technical, product, workflow
In overall, Client Care Senior Assistant is expected to perform an excellent service and skilled
Main Accountabilities
- Have interaction with VIP on their birthday for wishing, get VIP feedback to choose appropriate gifts. Renew and develop birthday gift yearly to get client’s impression
- Ensure any new VIP and upgrade VIP receive total benefit from the program by informing, arrangement
- Plan and arrange in order to all VIP receiving new year gift on time and happy
- Incharge caring all client via SMS. Work with other department in OP for planning and running new SMS in year
- Play main role in system enhancement. Explore and implement client care initiatives. Ensuring that all initiatives are delivered on-time, within scope and within budget
- Manage all task related Client Care and expense and reports
On behalf of Sun Life Viet Nam and business, responsible to maintain a Client care programs, to be an effective communicator to show special caring to VIP client, achieve of business plan objectives. Play main role in system enhancement. Explore and implement client care initiatives
Objective of this job: perform a client care standard and handle projects by in-deep special knowledge, technical, product, workflow
In overall, Client Care Senior Assistant is expected to perform an excellent service and skilled
Main Accountabilities
- Have interaction with VIP on their birthday for wishing, get VIP feedback to choose appropriate gifts. Renew and develop birthday gift yearly to get client’s impression
- Ensure any new VIP and upgrade VIP receive total benefit from the program by informing, arrangement
- Plan and arrange in order to all VIP receiving new year gift on time and happy
- Incharge caring all client via SMS. Work with other department in OP for planning and running new SMS in year
- Play main role in system enhancement. Explore and implement client care initiatives. Ensuring that all initiatives are delivered on-time, within scope and within budget
- Manage all task related Client Care and expense and reports
Yêu cầu ứng viên
Competencies
- Service oriented mindset
- Caring skill
- Have excellent interpersonal skills and the ability to work with all kinds of people
- Ability to think quickly and solve problems
- Professional in procedure, use tool and system of Call Center, Client Care
- Team working
- Good at PC skill (Excel, Word, Access)
- English (speaking and writing)
Education and Experience
- College graduate with 2-3 years of experience
- At least 1 year of client service staff, life insurance experience is preferred.
- Communicate to Client (especially VIP client) and Advisor to get them involve in congratulation new VIP
- Work with inter-dept to facilitate completion of tasks
- Courtesy and effectiveness in dealing with other dept
- Service oriented mindset
- Caring skill
- Have excellent interpersonal skills and the ability to work with all kinds of people
- Ability to think quickly and solve problems
- Professional in procedure, use tool and system of Call Center, Client Care
- Team working
- Good at PC skill (Excel, Word, Access)
- English (speaking and writing)
Education and Experience
- College graduate with 2-3 years of experience
- At least 1 year of client service staff, life insurance experience is preferred.
- Communicate to Client (especially VIP client) and Advisor to get them involve in congratulation new VIP
- Work with inter-dept to facilitate completion of tasks
- Courtesy and effectiveness in dealing with other dept
Quyền lợi được hưởng
- Healthcare, pension, training and employee activities
- Professional and active working environment
- Professional and active working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
SUN LIFE VIETNAM INSURANCE COMPANY LIMITED
29th Floor, Vietcombank Tower, 5 Melinh Square, Ben Nghe Ward, District 1, HCMC
Người liên hệ: HR Function
29th Floor, Vietcombank Tower, 5 Melinh Square, Ben Nghe Ward, District 1, HCMC
Người liên hệ: HR Function
Founded in March 2013, Sun Life Vietnam aims to provide financial solutions to help customers enjoy a secure and brighter future. Sun Life Vietnam has already established itself as the 6th largest life insurance provider and a market leader and industry pioneer in pensions. For details please visit www.sunlife.com.vn. Ẩn chi tiết
Bạn đang xem tin việc làm Assistant, Call Center trong ngành được tuyển dụng tại bởi SUN LIFE VIETNAM INSURANCE COMPANY LIMITED. SUN LIFE VIETNAM INSURANCE COMPANY LIMITED đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Assistant, Call Center cách đây lúc 27/03/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
SUN LIFE VIETNAM INSURANCE COMPANY LIMITED
Địa chỉ: 29th Floor, Vietcombank Tower, 5 Melinh Square, Ben Nghe Ward, District 1, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
Assistant, Call Center
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ