Assessment Support & Student Conduct Coordinator

THE ROLE

The Assessment Support and Student Conduct Coordinator is a key role within the Registrar group at RMIT Vietnam, with responsibility for key assessment support activities, including coordinating applications for adjustments to assessment, final exams, results entry and publication, and appeals against assessment.

The role includes coordinating unsatisfactory academic performance processes, from identifying and communicating at risk status to supporting program assessment board outcomes and appeals against exclusion. Finally, the position requires the coordination of student conduct issues, for both academic misconduct and general misconduct.

KEY SELECTION CRITERIA

Bachelor's degree in a relevant discipline.
At least three years of experience in a similar role or with a focus on coordinating high-level academic services or administration.
Experience handling complex administrative processes and compliance matters. Experience handling requests for review, appeals or customer resolution processes preferred.
Strong communication and interpersonal skills, including written communication and report writing and the ability to communicate sensitive information using multiple modes.
Demonstrated ability to work independently and as part of a team. Ability to engage effectively with a range of stakeholders at different levels, including those who may exhibit challenging behaviours.
Demonstrated experience in handling sensitive and confidential issues.
Experience working in a complex environment requiring the application of analytical and problem-solving skills and the exercise of sound judgement.
Excellent organisational skills, including the ability to prioritise tasks and manage events; high attention to detail and accuracy.
Proficient use of standard office software; experience with databases and online records systems.

BENEFITS

Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
Attractive salary package with base salary starting from VND 20,800,000 VND gross per month
Meal allowance VND 680,000; Clothing allowance VND 416,000 gross per month
13th month Tet bonus
Private premium medical insurance
20 days annual leave, 10 days sick leave per annum
Education fee support for staff dependents after a qualifying period

ENGLISH PROFICIENCY REQUIREMENTS

If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at an Intermediate level (Linguaskill 160), equivalent to IELTS (General) 6.0. RMIT Vietnam will require you to complete a Linguaskill test to assess your level of English before an offer of employment can be made.

HOW TO APPLY

Click on the ‘Apply Now’ link. Applications close on 24 January 2020

- 13th month salary
- Premium healthcare plan for you and your family
- 20 days full paid leave per year

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