Air Freight Operations Coordinator
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 192 lượt xem
Ngày cập nhật: 13/11/2018
Thông Tin Tuyển Dụng
Mô tả công việc
Handle inbound and outbound air freight and inland transport orders with basic knowledge on all fields both export/import activities.
• Handle customer enquiries, quotations and overseas agent correspondence and offering solutions.
• Perform and resolve customer dispute or complaint cases with deeply care.
• Compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
• Understand customer needs and recommend appropriate solutions, enabling customers to enjoy products and services.
• Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships.
• Act as a main coordinator on daily operation with our customer and internal departments.
• Closely work with Sales and other Departments to support the initiatives as and when necessary
NOTE: This Job Description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the on-going needs of the organization.
For supervisor or above positions, training has to be included as one of the job duties.
• Handle customer enquiries, quotations and overseas agent correspondence and offering solutions.
• Perform and resolve customer dispute or complaint cases with deeply care.
• Compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
• Understand customer needs and recommend appropriate solutions, enabling customers to enjoy products and services.
• Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships.
• Act as a main coordinator on daily operation with our customer and internal departments.
• Closely work with Sales and other Departments to support the initiatives as and when necessary
NOTE: This Job Description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the on-going needs of the organization.
For supervisor or above positions, training has to be included as one of the job duties.
Yêu cầu ứng viên
Experience & Qualifications Requirement:
- Education: College or/and above;
• Diploma holder or above in Sales & Marketing, Business Administration, Freight / Logistics or related disciplines
• 2-3 years of operations and customer services experience in freight logistics/ forwarding industry.
• Knowledge of handling air freight shipments, customs and inland transport is an advantage.
• Good command of written and spoken English and Vietnamese.
• Good communication and interpersonal skills.
• Hands-on PC operations including MS office.
• Responsible, pro-active and attention to details.
• Be a good team player and able to work under pressure
- Core Competences:
>Strong communication and negotiation skills;
>Strong independently problem solving capabilities;
>High integrity;
>Team player;
>Very customer-oriented team player;
- Education: College or/and above;
• Diploma holder or above in Sales & Marketing, Business Administration, Freight / Logistics or related disciplines
• 2-3 years of operations and customer services experience in freight logistics/ forwarding industry.
• Knowledge of handling air freight shipments, customs and inland transport is an advantage.
• Good command of written and spoken English and Vietnamese.
• Good communication and interpersonal skills.
• Hands-on PC operations including MS office.
• Responsible, pro-active and attention to details.
• Be a good team player and able to work under pressure
- Core Competences:
>Strong communication and negotiation skills;
>Strong independently problem solving capabilities;
>High integrity;
>Team player;
>Very customer-oriented team player;
Quyền lợi được hưởng
- Company Policty
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
DACHSER VIETNAM CO., LTD
Người liên hệ: Ms. Ha
Người liên hệ: Ms. Ha
DACHSER is a global of Europe's leading logistics provider. DACHSER provides intelligent logistics. It means that we draw on years of experience, state-of-the-art information technologies, and daily cooperation between large numbers of highly motivated people from a variety of countries and cultures. Dachser is represented in the business fields European ...Chi tiết
DACHSER is a global of Europe's leading logistics provider. DACHSER provides intelligent logistics. It means that we draw on years of experience, state-of-the-art information technologies, and daily cooperation between large numbers of highly motivated people from a variety of countries and cultures. Dachser is represented in the business fields European Logistics, Air & Sea Logistics as well as Food Logistics and so offers the infrastructure for contract logistics, in which in addition to transport warehousing and value added services are offered. With headquarters in Kempten, Germany, DACHSER has successfully proven for decades that a family-owned company can achieve much with committed employees and innovative thinking with a staff of 25,000 employees at 471 locations all over the globe, in 2013, group generated revenue of almost EUR 5 billion (Gross Logistics Revenue USD 6,627 Millions) and handled about 70 million shipments. Dachser has a world-wide presence with 34 national companies and 323 branch office. Dachser Vietnam Co., Ltd a Joint Venture company was established in August 2012 operating at the moment with an office in Ho Chi Minh City with a later office set up in Hanoi. In addition to those 2 offices owned by Dachser Vietnam, our previous agent SAFI acts as our subcontractor in places such as Haiphong, Qui Nhon and Danang. Dachser Vietnam main scope of business is forwarding and logistics services and is responsible for its P&L. We offer attractive remuneration packages to the successful candidate. Interested parties, please send your detailed resume, with present and expected salary via email quoting advertisement reference to the Human Resources Department. Welcome to visit our website one of Europe's leading logistics providers: www.dachser.com We are currently seeking high caliber professional candidates to join our team in the following roles: Ẩn chi tiết
Bạn đang xem tin việc làm Air Freight Operations Coordinator trong ngành được tuyển dụng tại bởi DACHSER VIETNAM CO., LTD. DACHSER VIETNAM CO., LTD đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Air Freight Operations Coordinator cách đây lúc 05/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
DACHSER VIETNAM CO., LTD
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Quy mô: 25-99 nhân viên
Việc làm tương tự
Air Freight Operations Coordinator
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ