Account Supervisor/ Senior Supervisor

Key Responsibilities:
• Day-to-day project management of all projects allocated to you on one or more accounts, from conceptualization through to execution
• Manage budget and be accountable for profit on all projects
• Support Account Director and guide Account Executives

Job Functions:
1. Account Management: Manage assigned accounts and to be a focal person in dealing with the clients

2. Project Management: manage assigned projects from developing quotation/proposal to implementation and payment collection
3. Business Development (on a need basis)
4. Individual Creative Output
- Planning, deploying and organizing to implement projects (with clients)
- Managing P/L of each project
- Ensuring customer satisfaction via project implementation.
- Maintaining customer satisfaction with existing customers
- Prospecting new customers/ Selling and securing business (proposing and closing)
- Improve cost effectiveness and profitability
- Ensure understanding of the relevant client contract and relevant legal/regulatory guidelines
- Ensure successful delivery of all client briefs, on time and within budget
- Ensure delivery of exceptional creative solutions

Client Relationship Development
• Have a clear understanding of the clientʼs operational requirements and to deliver briefs to agreed plans
• Continuously provide updated information regarding status of work, while managing the clients expectations
• Provide clients with full access to the range of services that are available within CPM
• Raise, develop and exploit opportunities for business development with existing and potential clients Collaboration
• Work with the team to ensure the above by prioritising, delegating and managing each of the projects in hand and reviews

Core Expectations:
• Set objectives, provide feedback and manage reviews
• Coach and mentor as relevant in order to develop the skills and talent that exists within the agency
• Create clear development plans for yourself and support the development of the team’ skill pool

• Working experience: 2 – 4 working-year experience in the Field, Trade marketing, marketing service/advertising agencies in the management positions such as Senior Trade Marketing Executive, BTL Account Supervisor.

Skill
• Good at communication in English (listening, writing, speaking, reading)
• Being adaptive
• Good analysis skills
• Good leadership & management skills
• Confident & persuasive presentation
• Interpersonal skills

- According to company's policy

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