Account Receivables Finance Associate

Roles that specialize in managing billing and receivables on behalf of DPDHL entities’ in an efficient and cost-effective manner, and in line with internal and external policies and standards, in order to maximize revenue, cash flow and minimize bad debts for the business.

Key areas of responsibility:
 Collections management: collecting on accounts, calling, dunning letters, processing customer payments, data maintenance of customer ledger
 Managing bad debts: evaluating the creditworthiness and risks of new or existing customers; collecting on overdue accounts; dealing with customer goodwill write-offs and overseeing customer bankruptcy matters.
 Customer dispute management: dealing with queries ; resolving billing disputes ; issuing credit/debit notes
 Financial consolidation: Month end close and reconciliation of A/R ledgers and GL ; Monitoring and periodic financial and operational reporting ; track quality and performance improvements ; cash receipt reconciliation with treasury
 Process optimization: improve Order-To-Cash process to ensure all invoices are accurately and submitted to customers in a timely manner ; support the business to analyze the order-to-cash process to reduce revenue leakages, risks and inefficiencies and so increase profitability and reduce customer complaints; assess the impact of changes in business and system processes onto quality of order-to-cash process; review and spread best practices; develop countermeasures to address root causes of problems, risks and inefficiencies ; follow up and review results; proactively identify new risks through regular process and system walk-through
 Customer billing: processing of Outbound and External billing and special billing ; calculation of special rates ; file production of invoices; ensure that all DPDHL services rendered to customers are invoiced and collected in a timely, complete and correct manner ; data validation

• Knowledge of office administration and bookkeeping procedures
• Knowledge of accounts payable, accounts receivable and maintaining general ledgers
• Good in working with Microsoft excel and other office applications
• Accounting degree and experience is preferred

- Health insurance and Social insurance regulated by Vietnam Labor Law
- PeP Expert Training, First Choice Training, BGER Training, Functional Training,...
- Professional, dynamic working environment

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