Account Manager

The Account Manager is the liaison between Seadev and a portfolio of Seadev’s clients. The primary responsibilities of the Account Manager are to understand their clients’ needs (short-term and long-term), work with the Seadev project team as a representative of their clients’ interests, and to ensure Seadev delivers on their clients’ visions. The successful Account Manager will consistently deliver positive outcomes for their clients and build a long-term relationship between Seadev and their clients, such that clients’ accounts grow in contract value over time. The Account Manager will work with multiple teams and report directly to a Project Manager.
1. Manage client relationship:
- Earn and grow each client’s respect and confidence as a trusted advisor to their business.
- Acquire in-depth knowledge of each client’s business including key pain points, business drivers, performance indicators and industry trends
- Grow clients’ accounts at Seadev over time by monitoring clients’ business & projects, working closely with the service team to develop upsell opportunities
- Present Seadev’s decisions, recommendations, and products to a range of client audiences
- Ensure the timely and successful delivery of Seadev’s solutions according to clients’ needs and objectives
- Communicate clearly the progress and status of projects through monthly/quarterly meetings with clients
- Provide direction and training to clients on a variety of topics as assigned
2. Staff and Project Leadership:
- Work with the Project Manager on key project needs, budget and timeline expectations
- Create project briefs and strategic briefs

- Native speaker of Vietnamese, fluent in English (writing, speaking, listening, reading)
- BS/MS degree (preferably in Marketing, Business Administration, Communications)
- 2-3 years of experience in Agency Account Management, Sales, or Marketing
- Friendly, personable, goals-driven, and customer-focused
- Strong presentation, communication (verbal & written) and critical thinking skills
- Ability to ask good questions, think strategically and make independent decisions.

ATTRACTIVE BENEFITS:
- Competitive salary plus Year-end bonus, work anniversary bonus, referral bonus, birthday gift
- Enjoy a commission percentage when bringing new projects to the company
- Receive annual salary increase based on job performance results
- Receive professional training, attend workshops, take part in advanced English class with native speakers
- Receive social insurance, health insurance and unemployment insurance
- Daily healthy snack and Friday lunch for FREE
- Team building events & holiday: Company retreat, Family Day, Thanksgiving, Christmas, Year End party
- At least 17 leaves per year: 10 days annual leave, 5 days sick leave, 2 Christmas day leave & additional Tet holiday leave and other public holidays
- Join sport clubs: Table tennis, football

Khi xin việc:
- Đơn xin việc bằng Tiếng Anh
Sau khi đi làm:
- Sơ yếu lý lịch.
- Hộ khẩu, chứng minh nhân dân và giấy khám sức khỏe.
- Các bằng cấp có liên quan.