Accommodation Officer (7-Month contract)

The role of Accommodation Officer, Residential Centre is to deliver a friendly, warm, efficient and professional management service to the residential student community of the University’s purpose-built student accommodation facility on its South Saigon campus.
The facility offers 103 beds of well-appointed student accommodation in a variety of private or multi share configurations. A high emphasis is placed on fostering a strong community atmosphere and delivering a high level of academic and pastoral care.
This position will involve performing a variety of administrative and customer service-related tasks on a daily basis under the direction of the Manager, Residential Centre.
The position involves regular evening and weekend work on a rotating roster basis.

KEY ACCOUNTABILITIES
• Performing the general service delivery functions of the reception desk in a friendly and professional manner.
• Performing general administrative duties such as processing accommodation applications, issuing offers and sending confirmations; create purchasing request and payment voucher for operational supplies and others accounting report.
• Facilitating the arrival process with new students and orientating them with their allocated dwelling, introducing them to housemates, building services and facilities and the rules of conduct.
• Facilitating the departure process, including departure inspections, deposit refund process and other related process
• Conducting routine condition inspections of units as required.
• Performing first aid as required.
• Creating and maintaining the accuracy of student tenancy records.
• Coordinating resident mail delivery and collection.
• Conducting effective site inspections for prospective students, their parents and University staff.
• Coordinate with Property Services, IT Services and other service providers to perform building facilities/assets maintenance

• Previous experience in the provision of quality service and demonstrated commitment to client service principles.
• Demonstrated experience from a hospitality or hotel environment.
• Demonstrated ability to work independently and as part of a team.
• Ability to work effectively with both Vietnamese and international colleagues/students.
• Sound knowledge in Windows computer programs including Excel, Word and PowerPoint.
• Attention to detail, accuracy and security when managing information

BENEFITS
• Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
• Attractive salary package with base salary starting from 13,800,000 Gross/ month
• Private premium medical insurance
• Pro-rated annual leave and sick leave based on the length of the contract.

ENGLISH PROFICIENCY REQUIREMENTS
English is the language of teaching and communication at RMIT Vietnam. If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a BULATS Upper intermediate level (BULATS score 60), equivalent to IELTS (General) 5.5. RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

HOW TO APPLY
Click on the ‘Apply Now’ link. Applications close on 15th September 2019.
http://careers.rmit.edu.vn/vn/en/job/582434/accommodation-officer-7month-contract

- 13th month salary
- 20 annual leave days
- Professional working environment

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