Academic Material Officer (AO)

Supervision received: Academic Manager
Department: Academic
Updated: 2018

* OBJECTIVE OF THE POSITION

The position is in charge of Resource Center (RC).

* BASIC FUNCTIONS & RESPONSIBILITIES
• Assist Material Officer in daily operations of the Material division;
• Assist the teaching staff of books, CDs and other materials;
• Report Scheduler on operations of Resource Center (RC)
• Prepare for new class open in the month: register, books, CDs, others;
• Provide Academic services for tests (IELTS, TOEFL, practice tests, make-up tests....);
• Be in charge of registers checking/updating & reporting any issues to AM;
• Do other tasks as required by AM.

* PRINCIPLE DUTIES &RESPONSIBILITIES

Administration and Management

• Support in filing systems for audit

Library and Teacher Resources
• Organize inventory and code all materials
• Monthly audit tapes and books, audio visual materials
• Support to manage additional teacher resources

Resource Room and Student Resources

• Organize and manage the Resource Center
• Support to manage the student library

Student Books Sales

• Support to deliver books for sale under cashier’s order
• Support to receive materials delivered to school
• Organize and access to materials

Additional Responsibilities

• Support for the following areas:
- Photocopies and Photocopier (test paper, pacing guide, make up test…)
- Stationery
- Equipment

• Assist Academic manager if required.
• Other tasks required by the management

* EXPECTED OUTPUTS OF THE JOB: KPIs
Materials: Be able to provide enough materials for teacher & students (40%)
Book Quantity: Be able to manage effectively the book quantity (30%)
Stationary: Be able to provide enough stationary for teachers (30%)

* DECISION MAKING

Make decision when delegated and assigned by CM

* QUALIFICATION REQUIRED
• Knowledge:
- Appropriate University degree (Bachelor degree in BA, Economy, English is preferable)
- Good English (presenting, writing, listening, reading)
• Experience (preferable):
- 1 year experience in similar job
- Experience in education, customer service, hospitality fields
• Other:
- Work well under pressure and handle stress

* WORKING TIME:
Maximum 44 hours shift work a week, timetabled by the immediate manager in consonance with the Admissions requirements. Lunch break 12:00 - 1:30 pm. Outside work-hours required from time-to-time when tasks need to be completed on time.

* OTHER BENEFITS & OBLIGATIONS (Alterable by the company policy)
• Social, Health and Unemployment Insurances according to the Labour Law;
• Personal Income Tax (if any) will be the Employee’s responsibility;
• Holiday: According to Vietnamese Labor Law;
• Annual leave: Sixteen (16) days for annual leave;
• Two free English courses at center; and free English courses for employee’s children based on availability of seats;
• Three paid sick leave days per year;
• Premium Heath Care by center
• Opportunities for career development at center.

* ESSENTIAL COMPETENCIES
• Core Values:
- Established
- Trust
- Innovative
- Result-Oriented
• Core Competencies:
- Service & Relationships
- Accountability & Dependability
- Adaptability & Flexibility
- Decision Making & Problem Solving
- Creativity & Innovativeness

- Social, Health and Unemployment Insurances according to the Labour Law
- Opportunities for career development at center
- Holiday: According to Vietnamese Labor Law

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