Academic Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 138 lượt xem
Ngày cập nhật: 01/06/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Giám đốc
Ngành nghề: Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng, Giáo dục/Đào tạo
Mô tả công việc
• Manage the day to day academic operations at the center.
• Onboarding and induction training for new teachers at the center.
• Observe, train, coach, motivate and develop teachers and tutors to provide excellent learning results and service.
• Assist Center Manager and Customer Experience Department in handling customer complaints related to academics quality at center.
• Responsible for appropriate forecasting teacher recruitment needs, both yearly and adhoc, to ensure consistent teacher standards and achieve center KPIs.
• Work with Academic Department and HR Department to ensure that people development strategies for teacher retention and excellent results are in place.
• Ensure teaching team’s adherence to relevant government regulations, code, and law.
• Ensure all company policies, procedures, regulations, document & reporting systems, and standards are consistently followed through by all teachers and academic support personnel.
• Assure consistent levels of student and teacher satisfaction.
• Assist Center Manager to create and provide timely and accurate reports that track and report all center KPIs to BOD and Director of Centers.
• Assist Academic Department, Marketing Department and Director of Centers to plan learning and teaching excellence projects, including but not limited to professional development, quality control process, brainstorming and implementing new learning products.
• Onboarding and induction training for new teachers at the center.
• Observe, train, coach, motivate and develop teachers and tutors to provide excellent learning results and service.
• Assist Center Manager and Customer Experience Department in handling customer complaints related to academics quality at center.
• Responsible for appropriate forecasting teacher recruitment needs, both yearly and adhoc, to ensure consistent teacher standards and achieve center KPIs.
• Work with Academic Department and HR Department to ensure that people development strategies for teacher retention and excellent results are in place.
• Ensure teaching team’s adherence to relevant government regulations, code, and law.
• Ensure all company policies, procedures, regulations, document & reporting systems, and standards are consistently followed through by all teachers and academic support personnel.
• Assure consistent levels of student and teacher satisfaction.
• Assist Center Manager to create and provide timely and accurate reports that track and report all center KPIs to BOD and Director of Centers.
• Assist Academic Department, Marketing Department and Director of Centers to plan learning and teaching excellence projects, including but not limited to professional development, quality control process, brainstorming and implementing new learning products.
Yêu cầu ứng viên
• Minimum Bachelor Degree.
• 5 years plus working experience in similar field, with at least 2 years in academic and/or service management, and 1 year of teaching experience. Strong preference is given to individuals with management experience in education management and service industry.
• Experience teaching English to teenagers and/or test prep is a plus but not required.
• Strong belief in delivering educational and service excellence.
• Strong focus on setting standards in teaching and learning excellence.
• Fluent in English.
• Skills: strategy planning, management, and leadership, organization, presentation, delegation.
• Able to train, coach and mentor teachers, with well-developed people skill and ability to manage complex working relationships.
• Good communication, persuasion, interpersonal and analytical skills.
• Excellent interpersonal style – with cultural sensitivity to deal with diverse nationalities.
• Good PC skills in MS Office, especially Excel and Power Point.
• Willing to travel around and outside the city.
• 5 years plus working experience in similar field, with at least 2 years in academic and/or service management, and 1 year of teaching experience. Strong preference is given to individuals with management experience in education management and service industry.
• Experience teaching English to teenagers and/or test prep is a plus but not required.
• Strong belief in delivering educational and service excellence.
• Strong focus on setting standards in teaching and learning excellence.
• Fluent in English.
• Skills: strategy planning, management, and leadership, organization, presentation, delegation.
• Able to train, coach and mentor teachers, with well-developed people skill and ability to manage complex working relationships.
• Good communication, persuasion, interpersonal and analytical skills.
• Excellent interpersonal style – with cultural sensitivity to deal with diverse nationalities.
• Good PC skills in MS Office, especially Excel and Power Point.
• Willing to travel around and outside the city.
Quyền lợi được hưởng
- Bonus
- Good health care program
- Great training opportunities
- Good health care program
- Great training opportunities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

YOLA
HCM: 91 Vo Thi Sau, 2nd Fl Citilight Tower 45 Vo Thi Sau, 2nd Fl Vimedimex Tower 246 Cong Quynh - HN: M FL, Song Hong Park View Tower, 165 Thai Ha
HCM: 91 Vo Thi Sau, 2nd Fl Citilight Tower 45 Vo Thi Sau, 2nd Fl Vimedimex Tower 246 Cong Quynh - HN: M FL, Song Hong Park View Tower, 165 Thai Ha
About YOLA: What is common between you and YOLA? Education. Think about how education has changed your life and where it has taken you for all these years until today and to your future! For YOLA’s founders, teachers and staff, education has endowed us with lifetime experiences at world-class institutions ...Chi tiết
About YOLA: What is common between you and YOLA? Education. Think about how education has changed your life and where it has taken you for all these years until today and to your future! For YOLA’s founders, teachers and staff, education has endowed us with lifetime experiences at world-class institutions like Harvard, Stanford, Columbia, Dartmouth, Williams, Swarthmore, London School of Economics, NUS, NTU… We, at YOLA, have all experienced the power of education in changing our own lives and believe that it is our mission to empower young minds to achieve their dreams. As a premier provider of educational services in Vietnam, YOLA provides a wide range of educational programs and products, including test preparation courses (SAT, TOEFL, IELTS, GMAT, GRE), English language, soft-skill training, after-school tutoring, summer camps, and development of educational content. With a strong commitment to help students realize their true potentials on their journey to become who they want to be, YOLA has successfully helped its students gain admission and scholarships to top universities, such as Stanford, UPenn, Princeton, Brown, Duke, Georgetown, NYU, UC Berkeley, UCLA and many more worldwide. ‘YOLA has helped more than 5000 students to put one step closer to their dreams’ Living and breathing in a culture named ACUPIT (Action, Caring, Understanding, Passion for Excellence, Innovation, Trust), every single individual at YOLA regardless of backgrounds, interests, specialties and positions is working hard and passionately every day. The reason is: ‘We believe that what we are doing each day is making a potentially huge impact on many students’ lives through education’ If you share the same vision with YOLA, come and join us to care about the future of many student generations. At the same time, let your future be our care! Ẩn chi tiết
Bạn đang xem tin việc làm Academic Manager trong ngành được tuyển dụng tại bởi YOLA. YOLA đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Academic Manager cách đây lúc 23/10/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
YOLA
Địa chỉ: HCM: 91 Vo Thi Sau, 2nd Fl Citilight Tower 45 Vo Thi Sau, 2nd Fl Vimedimex Tower 246 Cong Quynh - HN: M FL, Song Hong Park View Tower, 165 Thai Ha
Quy mô: 100-499 nhân viên