Abbott Ambassador (Sales Diagnostics - HCM)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 133 lượt xem
Ngày cập nhật: 13/09/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Abbott Diagnostics Division is currently looking for an Ambassador, who works with little or no supervision to apply scientific knowledge, experience and ingenuity to ensure analytical turnaround time for their assigned accounts and account management.
Key Responsibilities
Retention Rate
• Ensure instrument analytical turnaround time (uptime/repair/maintenance)
• Conduct customer business review (KPI reviews)
• Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
• Identify customer training requirements
• Coach customers and share knowledge (education)
• Identify and resolve customer pain points (troubleshooting)
• Replenish and control inventory
• Build image and brand in eyes of customer
• Promote or reinforce Abbott’s total solution value offering
• Collect and transmit VOC (Voice of Customer)
Revenue
• Renewals of most of the assigned accounts (adhering to standard renewals procedures)
• Menu expansion (utilization of existing products; new product launches)
• Service sales
• Product promotion
• Value creation
• Order management
• Contract management
• Identify/open door for opportunity to expand offering into other departments (prospecting, not doing)
• Spare parts management
• New assay applications
Expected Results
• Improve customer experience
• Retention rate; customer service excellence & delivery
• Revenue
• Profitability
• Promoters
• Boost productivity
Key Responsibilities
Retention Rate
• Ensure instrument analytical turnaround time (uptime/repair/maintenance)
• Conduct customer business review (KPI reviews)
• Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
• Identify customer training requirements
• Coach customers and share knowledge (education)
• Identify and resolve customer pain points (troubleshooting)
• Replenish and control inventory
• Build image and brand in eyes of customer
• Promote or reinforce Abbott’s total solution value offering
• Collect and transmit VOC (Voice of Customer)
Revenue
• Renewals of most of the assigned accounts (adhering to standard renewals procedures)
• Menu expansion (utilization of existing products; new product launches)
• Service sales
• Product promotion
• Value creation
• Order management
• Contract management
• Identify/open door for opportunity to expand offering into other departments (prospecting, not doing)
• Spare parts management
• New assay applications
Expected Results
• Improve customer experience
• Retention rate; customer service excellence & delivery
• Revenue
• Profitability
• Promoters
• Boost productivity
Yêu cầu ứng viên
• Bachelor’s degree in in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial is preferred
• At least 2-year experience at the same level of responsibilities
• Experience in pharmaceuticals/medical devices/healthcare is a must
• Practical interfacing with customers
• Strong people management and communication skills
• Trouble shooting/problem solving skills
• Negotiation skills
• Strong sales skills
• Strong work ethic
• Service-minded
• Customer orientation
• Basic application know-how
• At least 2-year experience at the same level of responsibilities
• Experience in pharmaceuticals/medical devices/healthcare is a must
• Practical interfacing with customers
• Strong people management and communication skills
• Trouble shooting/problem solving skills
• Negotiation skills
• Strong sales skills
• Strong work ethic
• Service-minded
• Customer orientation
• Basic application know-how
Quyền lợi được hưởng
- 13th-month salary & Incentive
- Premium insurance
- Training Program
- Premium insurance
- Training Program
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

ABBOTT
02 Ngo Duc Ke, Dist. 1, HCM
Người liên hệ: Talent Acquisition Department
02 Ngo Duc Ke, Dist. 1, HCM
Người liên hệ: Talent Acquisition Department
Abbott believes in the power of health. With better health, people and communities can live better and achieve more. - We create new solutions - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people around the world, in all stages of life, live their best lives ...Chi tiết
Abbott believes in the power of health. With better health, people and communities can live better and achieve more. - We create new solutions - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people around the world, in all stages of life, live their best lives through better health. - Founded 125 years ago by Chicago physician Dr. Wallace C. Abbott, Abbott has emerged as one of the largest diversified global health care companies. Our approximately 74,000 colleagues around the globe are devoted to making a lasting impact on human health in the more than 150 countries we serve. - We believe that good health is not just about treating an illness or managing a medical condition. It’s about supporting people’s health as if it was our own, so they can enjoy all life has to offer. We’ve been focused on helping the people of Vietnam live their best, fullest lives for more than 20 years. Ẩn chi tiết
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ABBOTT
Địa chỉ: 02 Ngo Duc Ke, Dist. 1, HCM
Quy mô: 1.000-4.999 nhân viên