[ HM MEDIA ] Account Team Leader/ Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 191 lượt xem
Ngày cập nhật: 24/10/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Tổ chức sự kiện/Quà tặng, Tư vấn/Chăm sóc khách hàng, Marketing/Quảng cáo
Mô tả công việc
I. PURPOSE
To supervise account management team to ensure end-to-end delivery of HM Media services to our client in coherent with company values, standard of work and regulations
II. KEY RESPONSIBILITIES
1. Account/ Client Management
• Manage multiple accounts; develop positive working relationships with all client touch points
• Promote & build awareness of HM Media's capabilities & service standard to existing clients and prospective clients
• Ensure clients’ needs are well understood, and objectives per engagement/ project are delivered on-time-in-full
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Prepare campaign insights reporting, including analysis and research
2. Team Management
• Supervise account team to ensure company core services standard are met with high level of client satisfaction
• Educate & train members continuously to make sure they do their jobs in the right way effectively
• Monitor member’s activities to achieve the assigned target and measure team performance
• Accept other given duties and written in projects assigned by management.
To supervise account management team to ensure end-to-end delivery of HM Media services to our client in coherent with company values, standard of work and regulations
II. KEY RESPONSIBILITIES
1. Account/ Client Management
• Manage multiple accounts; develop positive working relationships with all client touch points
• Promote & build awareness of HM Media's capabilities & service standard to existing clients and prospective clients
• Ensure clients’ needs are well understood, and objectives per engagement/ project are delivered on-time-in-full
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Prepare campaign insights reporting, including analysis and research
2. Team Management
• Supervise account team to ensure company core services standard are met with high level of client satisfaction
• Educate & train members continuously to make sure they do their jobs in the right way effectively
• Monitor member’s activities to achieve the assigned target and measure team performance
• Accept other given duties and written in projects assigned by management.
Yêu cầu ứng viên
• Bachelor degree in any discipline, Marketing/ Communications is preferable
• At least 3 years of experience in similar role in account management, marketing communications, event management… with specific achievements
• Project and program management experience; knowledge of key concepts including phases, plans, competitor analysis, deliverable, scope and tasks
• B2B experience with an agency is a plus
• Proficient in English speaking and writing communications
• Creative with good attention to detail person.
• Proactive, detail & customer-oriented, time management, negotiation & problem-solving skills
• Ability to work with across teams to build strong internal & external relationship
• At least 3 years of experience in similar role in account management, marketing communications, event management… with specific achievements
• Project and program management experience; knowledge of key concepts including phases, plans, competitor analysis, deliverable, scope and tasks
• B2B experience with an agency is a plus
• Proficient in English speaking and writing communications
• Creative with good attention to detail person.
• Proactive, detail & customer-oriented, time management, negotiation & problem-solving skills
• Ability to work with across teams to build strong internal & external relationship
Quyền lợi được hưởng
- 13th month salary with performance bonus
- Intensive learning and development opportunities
- Regular team engagement activities
- Intensive learning and development opportunities
- Regular team engagement activities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
HM CREATIVE & MEDIA AGENCY
11th Floor, An Phu Building, 24 Hoang Quoc Viet St., Cau Giay Dist., Hanoi
Người liên hệ: Ms Nguyen Anh (HR)
11th Floor, An Phu Building, 24 Hoang Quoc Viet St., Cau Giay Dist., Hanoi
Người liên hệ: Ms Nguyen Anh (HR)
--- Mission : Be the most trusted Creative & Media partner Critical Success Factors: - Business Partnering - Optimized Solutions - Perfect Execution Core Values: - People First - Passion in Brands - Customer Centric - Sustainable Growth Core Services: - Creative Solutions - Digital Marketing - HR Consulting & ...Chi tiết
--- Mission : Be the most trusted Creative & Media partner Critical Success Factors: - Business Partnering - Optimized Solutions - Perfect Execution Core Values: - People First - Passion in Brands - Customer Centric - Sustainable Growth Core Services: - Creative Solutions - Digital Marketing - HR Consulting & Employer Branding - Event Management - VR / AR Solutions Ẩn chi tiết
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HM CREATIVE & MEDIA AGENCY
Địa chỉ: 11th Floor, An Phu Building, 24 Hoang Quoc Viet St., Cau Giay Dist., Hanoi
Quy mô: 25-99 nhân viên
Việc làm tương tự
[ HM MEDIA ] Account Team Leader/ Manager
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ