Phạm Minh Phương Thảo

With 5years experience in different roles and levels management, along with my strong affection towards working with people, I am looking for anopportunity Personal Assistant position. At the age of 24,I am working to accumulate experience, and build myself with the best of my abilities.

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có mức lương tốt

·      Capacity to maintain high standard and pay close attention todetail.Well F&Band outletoperationmanagement.

·      P&L management and cost control.

·      Good communication in EnglishIELTS 6.5

·      Excellent keyboard skills with comprehensive knowledge of Outlook, MS Office, SAP, POS,Micros.

·      Capacity to maintain high standard and pay close attention todetail.

·      Great ability to work under pressure, manage demanding workload.

• Kỹ năng tổ chức
• Kỹ năng giao tiếp
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Lập kế hoạch
• Dễ dàng thích nghi với môi trường mới

SHIN Cà Phê, HCMC

StoreGeneral Manager, Jul 2019– Feb 2020

- Take full responsibility for the day to day running  operationand customer relationship.

- Identify business risks and opportunities through the analysis of information and results.

- Create business plan (revenue forecast, budget, staffing, P&L, investment)and action planfor 2nd half 2019 and 2020.

- Provideweekly, monthlyreports KPIs to BOD.

- Working directly with partner. 

Achievement:

·       Improved gross margin by 10% whileupgrading material quality and increasingmaterial efficiency.

·       Improved gross salary for employee by 25%

·       Sale achievement 2019: 100%

·       Completed outlet  SOP, service standards, new brand guideline.

Vinpearl Joint Stock Company, Phu Quoc

F&B Supervisor, Oct 2018 – Jun 2019

-Manage set-up procedures for 2 club houses including 2 buffet restaurants and 2 room service outlets.

-Perform training service staffs.

-Organize restaurant and room service operation with daily OCC around 400 and up to 1000 guests at high season.

-Inclusive of inspecting property administration, restaurant defects.

-Coordinate with accounting department in order to manage purchase order, bar stock, inventory, income and outcome concern.

-Establish communication efficiency with other departments.

-Handle and follow up on daily issues and guests complains.

-Due to the lack of F&B Assistant Manager, and Outlet Manager in the system, Outlet Manager’s assignment and responsibilities are carried by Outlet Supervisor.

Pourcel Indochine Limited, Jardin Des Sens, HCMC

Restaurant Supervisor, Mar 2018 – Sep 2018

-Associate in conducting restaurant operation, and events.

-Manage beverage inventory and revenue.

-Work directly with Michelin Chefs

-Key person in wine dinners, and superior occasions   

‘NAMO Italian Restaurant, HCMC

F&B Service Specialist, Mar 2017 – Mar 2018

-Playing different roles: runner, server, hostess, cashier, mentor.

-6 months at Captain position.

-Concentrate on wine revenue.

The 1985 Café, HCMC

Barista, Feb 2015 – Mar 2017

-As a barista, my role is to maintain outlet operation, defects, and customer service.

Personal Tutor, Teaching Class

2014 – 2017

-Personal tutor for students with: Math, Chemistry, Biology both in Vietnamese and English.

-Private Chemistry class with approximately from 8 to 10 students (grade 10, 11, 12) per class.

Onsite Business

Co-founder, May 2016 – Mar 2018

Co-operate garment business, with t-shirt and uniform manufacture for retail and wholesale

University of Medicine and Pharmacy HCMC

Faculty of Pharmacy, 2014 - 2017

Completed first, second, and third years.