Nguyen Vu Minh Thu

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
• Mong muốn tìm được chỗ làm có mức lương tốt

Communication
Presentation
Time Management
Self - motivation
Problem - solving
 

• Kỹ năng tổ chức
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Lập kế hoạch

CO-WORKING SPACE (OFFICE FOR RENT) :  02/2018 - NOW
OPERATION MANAGER

- Maintaining a safe environment for tenants.

- Overseeing security, fire prevention, and other safety systems.

- Contracting with professionals for repairs as needed.

- Ensuring that tenants are provided with proper utilities.

- Monitoring building maintenance budgets.

- Overseeing contractors and inspecting completed jobs

- Hiring employees or contractors as needed to maintain, repair, or improve the property.

- Scheduling contractors and employees.

- Resolving complaints, problems, and requests from building tenants and customer.

- Establish rapport with tenants so they always feel valued and appreciated.

- Coordinate with sales department to provide information to new tenants and gives tours of buidling.

- Execute leases with new and returning tenants to ensure all parties understand the terms and conditions of the contract.

- Inspects property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants.

- Settle debts with old tenants.

- Processes rent payments and dues.

- Controlling and assisting tenants with procedures for entering and leaving goods in and out of the building.

- Site check with the building manager every day to ensure the image and operation of the building's facilities.

- Coordinate with the Technical Department, Security Department and solve problems related to infrastructure and security.

- Coordinate with House Keeping Department to solve problems related to hygiene.

- Planning trade marketing and promotions campaign to attract tenants.

- Work with suppliers to prepare POSM, booth, gift for marketing program.

- Organizing events, training PG, supervising weekend activities.

- Record and manages legal documents of the building.

- Make other reports.

- Do other tasks.

VINGROUP - VINCOM PLAZA : 05/2017 - 02/2018
BUIDLING MANAGER ASSISTANT

- Handle the day to day operations in the mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.

- Coordinate with all team to oversees daily operations.

- Maintenance, security & cleaning, pest control, waste collection, mall administration and customer service.

- Conduct tenant orientation meetings for the entire Mall, covering emergency procedures, communication systems and other security procedures relating to the tenants of the Mall.

- Identify & inform Management of any Safety risk related to the building that may affect employees, contractors & the general public.

- Manage tenant shops operational compliance (shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required.

- Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc.

-Maintain high-quality property standards through daily checks and periodic preventive maintenance (cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets and other common areas.

-Ensure timely payments collection from tenants (rents, charges, deposits) and payables towards service providers and suppliers for mall operation activity (maintenance, cleaning), ensuring all invoices within the operating budget authority levels.

-Maintain up-to-date records and documentation for both mallrelated (insurance, completion certificates, approvals) and tenantrelated (lease contracts, trade licenses, insurance, approved drawings, permits, etc.).

-Handle all conflicts and dispute situations amongst tenants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.

CO-SUPERHOST (APARTMENT FOR RENT ) 2016 - 2018
AIRBNB

- Assist host in managing operation of apartment

- Take a photo and video of apartments and houses for rent

- Pick visitor up at the airport to go to apartment/ house for rent

- Provide others services for visitor : sim card, laundry,..

- Take care visitor, make them feel like home

- Contact and work with repair services, designer to renovate, maintain an apartment / room / house for rent.

- Renew contract or negotiation for grounds keeping, construction, waste removal, maintenance and security services.

- Update the property owner about the status of the property.

- Recruit and trainning staff.

- Other tasks of apartment building managers include recording all transactions, and submitting reports to the owners detailing transactions and the number of vacant units.

University of Agriculture and Forestry

- Major : Land management and Real Estate

- Degree : Bachelor

- GPA : 8/10