vũ hoài anh

Expected Career Development: Perfecting myself regarding knowledge and experience as well as contributing  in the Operation Management and  Personnel Training.

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

Leadership, Supervising, Planning and Organizing skills
Strong communication skills in English and Vietnamese
English Language Training/Teaching and Teaching Methodology Development
Excellent team work spirit
Knowledge of customer service practices
Data Reporting experience

• Kỹ năng tổ chức
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Kỹ năng thuyết trình
• Lập kế hoạch
• Quản lý thời gian hiệu quả
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

REMARKABLE EMPLOYMENT HISTORY ( from the latest)

Head Admin/ Operation Manager – May School Hoang Dao Thuy

 -     Supervise team of 6 admin staffs, 2 guard       men and 2 cleaners

- Total current number of students to be handled day-to-day: 1000 plus 30 staffs at the center

-     Overseeing the day-to-day operations of the office.       

- Sales planning and conducting, make sure  achieve the target of the whole team monthly, quarterly.  

- Train the team and the staffs in the center regarding customer service skills and personal development in accordance with the school development policies     

-    Conduct performance evaluations, handle disciplinary actions and supervise staff working hours and teachers’ teaching log, including processing payroll.

  -  Observing the class teaching process together with the academic team, contributing to the evaluation results.

- Manage the student life cycle from registration/admission to graduation/leaving

Deal with queries and complaints procedures
Coordinate examination and assessment processes
Contribute ideas and comments to policies and planning together with the Center Director
Conduct the purchase of goods, facilities and equipments, and process invoices
Organise and facilitate a variety of educational marketing activities.
Manage the fanpages of May School and May School Hoang Dao Thuy

                                                                        Training Manager - Maya Investment Co., Ltd.

- Develop, implement, and monitor training programs for company staff, owner & technical staff of partners including brand information (professional cosmetics, essential oils, bath salt) product details and application techniques, consultant skills, soft skills
 Supervise technical training for staff.
Conduct orientation sessions.
 Create brochures and training materials.
Develop multimedia visual aids and presentations.
Create testing and evaluation processes.
Evaluate needs of company and plan training programs accordingly.
Conduct performance evaluations.
Liasioning with the Sales team to conduct direct sales  and telesales.

                                                          Admin General – Attorney Assistant – ACTIP Corporation

- Managing the Entire Office work of 3 companies (Patent Company, Law Firm, IP Company)

- Providing secretarial services to the Deputy Director and the Management Board

-  Managing the foreign trademark documents to be registered in Vietnam and abroad (translation, preparation, filing, prosecution,...)

-   Translating technical documents and interpreting in meetings

- Collating and reviewing academic paperwork, and inputting data into center database.

- Deal with problems and emergency situations should they arise.

                                                                      Programme Coordinator -  EMG Education

 Supervise the IFY and Pre-IFY programmes.
Hold the regular meetings, managing the students and teachers’ files, assisting students with administration process.
Liason to make lesson plans, worksheets, handouts with the Academic Manager and the Training Development Team
Consult parents and students to proper courses and guide them through the enrolment procedure.
Coordinate timetables for all academic groups, and liasing with the Centre Manager to complete intake schedules and fill classes with students  
 Deliver initial teacher briefing, daily and weekly meetings.
Teacher observations, feedback and development.

ADDITIONAL EXPERIENCES:

June 2003 – Nov 2004                         Shopkeeper - Delta Decor Company/La Casa Interior Shop (Italian Owner)

2002 – 2005                                        Organizer and MC - English Speaking Club at Hanoi Open University