
Eric Liu
HR & Admin Manager (English And Chinese Speaking) - Ha Noi
Giới tính: Nam
Địa chỉ:
Thông tin cơ bản
Ngành nghề: Khách sạn/Nhà hàng, Kinh doanh/Bán hàng, Quản lý điều hành
Trình độ học vấn: Cử nhân
Ngày cập nhật: 27/11/2019
Hình thức làm việc: Toàn thời gian
Cấp bậc mong muốn: Trưởng phòng
Mức lương mong muốn: Trên 30 triệu
Mục tiêu nghề nghiệp
My name is Eric Liu, 36 years old, Chinese nationality. I can speak Chinese and English well. I have a lot of experience in Sales/ Business Development and Hospitality Management in Asian countries (China, Singapore, Malaysia, Cambodia, Vietnam).
At this moment I am looking for job in Vietnam. I found that Vietnam is very good place for living and high potential for business development.
I hope to have chance together grow in Vietnam with your company.
Hope to hear from you soon,
Thanks & Best Regards,
Eric Liu
174964117@qq.com
liuxuesong2019@gmail.com
Phone: +8613998107365
Skype: +84947513196
Zalo: +84359953531
- Mong muốn tìm được chỗ làm ổn định lâu dài
- Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt
Kỹ năng bản thân
- Team work
- Hard working, can work under high pressure
- Active, strategic thinking
- Leadership
- Time manegement
- Kỹ năng tổ chức
- Kỹ năng giao tiếp
- Kỹ năng làm việc theo nhóm
- Giải quyết vấn đề
- Kỹ năng lãnh đạo
- Kỹ năng thuyết trình
- Lập kế hoạch
- Quản lý thời gian hiệu quả
- Tư duy sáng tạo
Kinh nghiệm làm việc
2019.03-2019.09
LVYUE Group(Ctrip)
Oversea Development Manager
Vietnam
Mr.Ha Phuong Dinh
Main Duty
- Be responsible for business development by finding business partners.
- Set up new company to sell PMS system.
- Find hotels to do franchise, find building to open hotel/apartment.
- Market analysis to find opportunities.
- Build up relationship with local companies for collecting information.
- Handle customer complaints about PMS system.
- Marketing research about operating cost, OCC, ADR,REP.
2018.06-2019.02
Dossen Group
Country Director
Cambodia
Yan Yan +86 18669081977
Main Duty
- Be responsible for business development by finding business partners.
- Set up new company to sell PMS system.
- Find hotels to do franchise, find building to open hotel/apartment.
- Finding opportunities to increase occupancy by connecting to travel agents, OTA,build up contract with companies for special prices etc ..
- Market analysis to find opportunities.
- Build up relationship with local companies for collecting information.
- Handle customer complaints about PMS system.
- Consulting for hotel management how to work more efficiency and gets profit.
2016.09-2018.06
Dossen Group
Group Sales Director
China
Wen Faxiang +86 17607319514
Main Duty
- Be responsible for a maximum of occupancy of conferences and banquettes in order to optimize general business opportunities.
- Determine appropriate sales strategies in all market segments towards maximizing the hotel revenues.
- Creates lucrative sales targets and networks business relations to corporate client, like airlines, tourist offices, different book services etc.
- Observe the market, identity trend and monitor the main competitors.
- Manage the sales team and sales operation to achieve sales target.
2012.09-2016.07
Dossen Group
Hotel GM
Malaysia
MR.XU 13898805772
Main Duty
Control the general operation of hotel, including:
- Recruiting, training and supervising performance of staffs.
- Managing revenues and expenses compared to budgets.
- Maintaining statistical and financial records.
- Planning operation works, events and monitor room bookings/occupancy.
- Handling customer complaints and queries.
- Coordinating with and marketing for the business development.
2009.12-2012.08
Holiday inns Singapore(4 star)
Internship Duty Manager
Singapore
Mr.Ong
Main Duty
- Check occupy the hotel lobby and other public areas, particularly at busy time.
- Engage Guests in conversation and provide general assistance.
- Manage, record, and resolve promptly all Guest complaints.
- Meet and greet VIP Guests and major corporate clients upon arrival.
- Coordinate the services and special facilities provided to long-stay Guests
- Understand all credit procedures and ensure they are applied.
- Stay current with all hotel products, services, policies and emergency procedures.
- Monitor Guest satisfaction reports and implement actions to improve results.
- Handle, record and follow through with management issues or emergencies that arise.
2006.09-2008.04
Intercontinental Hotel(5 star)
Duty Manager
China
Mr.Frank Zhang
Main Duty
- Check occupy the hotel lobby and other public areas, particularly at busy times.
- Engage Guests in conversation and provide general assistance.
- Manage, record, and resolve promptly all Guest complaints.
- Meet and greet VIP Guests and major corporate clients upon arrival.
- Coordinate the services and special facilities provided to long-stay Guests
- Understand all credit procedures and ensure they are applied.
- Stay current with all hotel products, services, policies and emergency procedures.
- Monitor Guest satisfaction reports and implement actions to improve results.
- Handle, record and follow through with management issues or emergencies that arise.
Học vấn bằng cấp
2002.09-2005.07
Liaoning Institute of Foreign Trade and Economics University
Hospitality and Tourism Management
2008.05-2009.11
KAPLAN SINGAPORE
Hospitality and Tourism Management
Office : √excellent □good □general
English: □excellent √good □general
Chinese: √excellent □good □general