Nguyễn Hoàng Phương

-Apply my communication skills and sales, knowledge, customer demands to be a professional sale woman,and bring a
great values for my company and my customers.
-I will be expert at professional knowledge, and work independently after 2 months of the probation period.And I will work
hard to be a manager after 1 to 2 years.
-Increase companies sales by customer service, make a good relationship with loyal customers to let themtalk about
company's service.

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
• Mong muốn tìm được chỗ làm có mức lương tốt
• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

- Presentation Skills
- Client Relationships
- Energy Level
- Negotiation
- Prospecting Skills
- Meeting Sales Goals
- Creativity
- Sales Planning
- Independence
- Motivation for Sales

• Kỹ năng tổ chức
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Kỹ năng thuyết trình
• Lập kế hoạch
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

D'ART CHOCOLATE
10/2019 - Present
SALE EXECUTIVE
-Builds business by identifying and selling prospects; maintaining relationships with clients.
-Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
-Sells products by establishing contact and developing relationships with prospects; recommending solutions.
-Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
-Prepares reports by collecting, analyzing, and summarizing information.
-Contributes to team effort by accomplishing related results as needed.

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SPEAK UP VIETNAM
11/2018 - 04/2019
TELEMARKETING
-Have knowledge about the English education.
-Call and persuade the customers come to school.
-Team working and report to leader everyday.
-Have a strong voice and resolving customer refusal.
Achievements and skills gained:
-Exceeded the target by 130% in 2 months, and my average target is 85%
or more for 4 months later.
-Improve skills in solving situations. Propose solutions to improve
productivity. Never say no to difficulties.

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VIETNAMMM
05/2018 - 10/2018
CALL CENTER OPERATOR
-Handle phone calls and emails from customers.
-Ensure the company establishes and maintains constant communication
with customers.
-Knowledgeable on all aspects of product inventory, data entry, invoicing,
cancellations, credits, andcustomer service inquiries.
-Communicate directly with distribution centers and customers to ensure
accuracy in documentation,information, and services.
-Generate sales from online leads.
-Assumes other duties as assigned.
Recognition and Gains:
-Create sympathy and trust for customers and company's partners:
contribute to around 5% to 15%increase in work performance every month.

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KIM NAM DESIGN AND ADVERTISING
COMPANY LIMITED
12/2016 - 1/2018
SALES ADMIN
-Promote products and services to customers and negotiate contracts with
the aim of maximising profits.
-Demonstrating and presenting products.
-Establishing new business.
-Maintaining accurate records.
-Negotiating contracts and packages.
-Double check with partners about progress of the project every morning
OBJECTIVE
-Apply my communication skills and sales, knowledge, customer demands to be a professional sale woman,and bring a
great values for my company and my customers.
-I will be expert at professional knowledge, and work independently after 2 months of the probation period.And I will work
hard to be a manager after 1 to 2 years.
-Increase companies sales by customer service, make a good relationship with loyal customers to let themtalk about
company's service.
WORK EXPERIENCE
NGUYỄN HOÀNG PHƯƠNG
SALE & MARKETING EXECUTIVE
114 TRẦN HỮU TRANG, PHƯỜNG 10, PHÚ
NHUẬN, TP.HCM
sallynguyen1101@gmail.com 093 6006 930
briefing.
-Co-ordinate a suitable employees for each project after exchanged views
with the boss.
-Following the projects until sending to the customers and settle potential
problems.
-Maintaining friendly relations with customers and co-wokers.
Achievements and skills gained:
- Be assessed positively by the manager: active, adaptation, negotiation.
- Observe, learn and catch customers’ desire well.
- Accomplish target in every month. And grow up 1% to 3% at peak time.

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UMA FURNITURE AND DESIGN
07/2014 - 10/2015
SALES AND DECORATOR
For Sales: Responsible for capture the customer's needs by communication
or request. Offer a good adviceand show available templates:
-Take a short communication with clients.
-Tell them a new promotion.
-Helping for the best choice with a good price.
-Dealing with a discount, fast delivery, etc with manager for a big contract.
For Decorator: Keep in touch with customers for taking care (birthday,
holiday, big event on store, etc):
-Handling and organized for new product decoration.
-Supervise the staffs to run the job.
-Reporting, taking photo and send the mail for manager to check.
Achievements and skills gained:
- Be appreciated by manager about performance and high concentration.
- Understanding what customer wants and needs, and it helps to achieve
target for every month (and thetarget for each store is 3 or 3.5 billion).

UNIVERSITY OF ECONOMICS
10/2011 - 07/2015