Trần Ngọc Chỉnh

- To perfect skills, abilities and get success in professional QA/QC job

- Have a part in your success in production and quality field

- Have opportunities to improve my knowledge

1. Professional in Quality Management supplier and Cutstomer Service
2. An active and confident person
3. Good Report/Presentation/Communication skill
4. Good time management skill
5. Good at Microsoft Office (Word, Excel, Power Point)
6. Understanding ISO 9001 and ISO 14001
7. Problem solving skill

1. Customer Service:

- Customers:

          . FUSHAN Technology (Vietnam) (Bac Ninh province)

          . Microsoft Mobile (LLC) Vietnam (Bac Ninh province)

          . FIT (Foxconn Corporation, Bac Giang province)

          . Foster Electric Vietnam (Binh Duong province)

          . Goertek Vietnam (Bac Ninh province)

          . Hewlett & Packard (HP Printer, Canon’s OEM)

- Well communicate, quickly handling & response in quality problem

- Find solution, continuous improvement & propose for customer

2. Quality Management System:

- Build Quality Management System by procedure, rule, flow chart to assure quality product

- Establish quality target, action plan: periodically review, propose and follow action to achieve target

- Issue & update Inspection Standard, Inspection Instruction to assure quality of  product

- Issue form for collecting, analyzing data and reporting to Headquarter (Quarter, Daily, Monthly, Yearly)

3. Supplier Quality Management:

- Conduct official audit new supplier, monthly, yearly annual audit and report to management members

- Support customer conduct official audit at supplier and support supplier improve and complete CAP

- Lunch up successfully many products and strong support, follow up new sample making, testing and summarize final report

- Conduct production process audit and inspect finished good every week to improve process and product quality

- Monthly analyze quality, meeting with supplier and take improvement

- Establish & deploy production and quality assurance for Outsourcing Unit

- Support supplier to improve quality situation and IFC

4. Job Management:

- Manage over 200 operators and staffs in assuring quality of product and part (Training, Managing and skill up staffs, operators)

- Establish system to assure quality for special product which ship to Headquarter in Korea

- Summarize & Analyze quality situation and propose action, countermeasure (abnormal case & period)

- Reinforce quality situation by improvement activities, visualization thoroughly

- Assign job, directly guide subordinate to complete duty

- Responding Customer Claim (analyze cause, implement and maintain countermeasure)

- Support Vendor/Supplier to improve quality situation

5. Production and product evaluation:

- Deploy and develop new model

- Plan and manage QA sampling check

- Problem solving & Following up the occurred problem

- Summarize and Analyze quality situation and propose action, countermeasure

- Prepare & Implementing In-process Audit, Recurrence Prevention Audit

- Issue Evaluation Standard, QA Flow chart, Assembly Work Instruction, Limit samples

- Respond Claim from Customer

- Prepare the material for Product Shipping Approval Meeting

6. Improvement Activities and Training Courses:

- Owner of quality improvement activity

- Coordinate and lead all department in quality improvement activity

- Maintain Quality Management system (Leader of ISO Internal Audit)

- Manage and train subordinate and newcomer

- Trainer of training course

1. Education (2002~2007)

          - University:                Thai Nguyen University of Technology

          - Time:                        From 2002 to 2007

          - Education Degree:   University Degree

          - Major:                       Electrical Engineer

2. Skill Training Courses

- "Problem solving & Decision Making" at SPECTRA in 03-2013 (2 days)

- "Leadership & Management Skill" at INPRO in 03-2012 (2 days)

- "Performance Management" at SPECTRA in 09-2011 (2 days)

- "Conflict Management" at SPECTRA in 12-2010 (2 days)

- "Awareness Before Change" at SALT in 08-2010 (3 days)

- "Training Course for Requirement of Environmental Management System & Internal Auditor according to International Standard ISO 14001:2004" at ECO Consulting Co.,ltd. in 04-2010 (3 days)

- "Internal Auditing skills for Quality Management System according to International Standard ISO 9001:2008” at TUV Rheinland Vietnam in 2009 (3 days).

- "Time Management & Information Sharing" at The R Vietnam in 2009 (2 days)

- "Effective Teamwork Skills" at Tâm Việt Group in 12-2008 (2 days)

- "Quality Basic" at Canon Vietnam (in 3 days)

- "QC Basic - 7 QC tool" at Canon Vietnam (in 3 days)

- "Morale Trainer" at Canon Vietnam in 07-2008 (in 1 week)

- Understanding well about "Kaizen", "5S", "QCC", 7QC Tool"...