Trần Gia Ân

- Having opportunities to learn and work within a collaborative environment and obtaining much valuable experience.
- Improving communication skills as well as critical thinking in case of working with team under pressure.
- Expand knowledge of Inbound and Outbound shipment, achieve higher targets for company.
- Having chance to rise up personal idea and to be promoted.

- Excellent communication, relationship building and networking skills.

- Good performing any other passenger service duties as necessary, besides, greet and assist all customers in a prompt, friendly.

- Responding to customer service complaints filed quickly and resolves problems to passengers with satisfaction.

- Obtain extensive knowledge of imports/exports as well as comprehending the process related to inbound and outbound goods.
- Keeping pace with the changes within the organization and communicate those trends related to customs formalities to company/customer needs in a friendly, positive and helpful manner.
- Reviews opportunities for improvement and possible cost savings with clients and other areas of import / export.
- Achieving knowledge of the rules of Incoterms and applying these into the reality trade.

Level A Computing Certificate: Word Processing, Excel, Power Point and Windows.
Level B Computing Certificate: Access.
Excellent at Excel and Access. Highly familiar with Ms Word, PowerPoint.
Languages:

English                                  - Level B Certificate, University of Pedagogy, HCM City

                                               - TOEIC Certificate with 665 score

                                               - IELTS Certificate with 6.0 score

Chinese                                  - Good speaking and writing skills