Bùi Thị Ngọc Trân

1. Short-term: Seeking to land the position as Administration & HR Assistant in your respected organization where I can contribute my ability, accuracy, flexibility, creation and interpersonal skills to obtain the best result for this job at Cargo-partner Logistic Viet Nam CO.,LTD 

2. Long-term: I want to become a valued employee of a company for a long time. I want to make a difference and I’m willing to work hard to achieve this goal.

A. SKILLS

1. Interpersonel Communication: 97%

2. Teamwork: 95%

3. Adobe Photoshop: 80%

4. Adobe Illustrator: 80%

5. Microsoft Office: 90%

6. English: 80%

B. TRAINING & COURSES

1. McDonald's Vietnam (2019)
Nguyen Que Anh - HR Manager
Performance Motivation Workshop 

Nguyen Minh Hoang - Legal Consultant
Internal Control Committee Training

2. Hanna's Family (2019) 
Hanna Huynh - Graphic Designer and Art Trainer
Adobe Photoshop

Adobe Illustrator

 1. McDonald's Bến Thành (1/2018-6/2019) - Crew Part-time

- Handling guest’s concerns and complaints professionally and calmly to resolve problems according to restaurant policy

- Communicating effectively with team members, helping and training new employees as needed

- Supporting People manager to manage profiles, SOC and follow up new employees

- Supporting to find candidates and to process new hires for restaurant

Achievements and skills gained:
- Obtaining Significant Performance Review and good feedback from manager
- Learning how to communicate effectively with customers and colleagues
- Practicing training skills day by day while working with new employees
- Be able to work under high pressure
- One of the best sellers at McDonald’s Bến Thành

2. Human Resources Department of McDonald's Vietnam (1/2018 - 6/2019) - HR Intern

- Identifying the staffing need of the retaurants in order to post up recruitment notices on website and social medias for attracting candidates

- Managing base.vn and first stage screening or qualifying of all applicants. Then conducting preliminary interviews on all qualified applicants to select the best talent for restaurants

- Supporting Employment Branding activities such as Job fair, photoshoot, workshops at universities, conducting surveys, maintaining relationship with universities and colleges in Ho Chi Minh City,...

-  Applying creative writing skills to job posting and other recruitment copy on Facebook, various channels

- Supporting logistic tasks to held internal events such as McDonald’s Got Talent, 5 years Convention, Farewell, Birthday party,...

- Administration of employee information

- Issuing of collaborator contract

- Handling formalities in conjunction with new employees

- Supporting to make Turnover report, Accidental Insurance report, Compensation & Annual Leave report,  to arrange conference rooms, to send mail, to set up meeting with partners,...

  Achievements and skills gained:
- Receiving Good Evaluation Result and positive feedback from HR department
- Learning how to communicate effectively with orther departments, colleagues and candidates
- Getting more knowledge and experience about recruitment and C&B
- Expanding my relationships with people who work in many fields

A. CERTIFICATES

1. Excellent Degree of Hospitality Management (GPA: 3.61/4.0)

2. TOEIC: 755

3. MOS Word Certificate

4. MOS Excel Certificate

5. Good Evaluation Result from HR Manager at McDonald's Viet Nam

B. AWARDS

1. University of Finance and Marketing (2015-2018)
- Good student scholarship in five semesters
- Student of Five Merits Awards
- Excellent team prize of UFM’s Leader

2. ASEAN Hotelier Awards (12-2016)
Top 20 the best idea team

3. Ambassador of Hospitality Club (2017)