Hứa Thị Bích Đến

Finding a stable job with appropriate income and develop myself to become more professional

- Communication skill

- Time management

- Negotiation skill

- Solving problem skill

Team leader – Customer Service/Incorporation Department (August 22th, 2016 – present)

- Manage a group of 6-7 members of Service Team. Responsible
for achieving sale target for both revenue (15.000 - 21.000
usd/month) and offshore company quantity (set up successfully 90
120 offshore companies/month)
- Search and work with new service corporate providers who
provide the best services and the best price and to get a long
partnership
- Maintain and develop relationship with customers, providers
- The first pioneer to find the process of establishing a company in
European countries such as Lithuania, Netherland, Luxembourg...
- Updates latest changes and regulations from Company
Registrars, Governments in order to provide clients prompt and
valuable services
- Remote to set up Offshore Companies in various jurisdictions
such as Hong Kong, Singapore, United Kingdom, Seychelles,
British Virgin Islands, Belize, Cayman, St Vincent, Samoa, Gibralta
...
- Remote working with clients to provide requested documents as
their requirement
- Make Sale order/Purchase order on Zoho CRM
- Train and manage workflow from team members
- Guide members tips and skills to solve client complaints
- Draft incorporation procedures all jurisdiction for training new
staffs
- Report monthly revenue and profit to Managers and Finance
Team
- Solve customer’s complaint, dispute/chargeback on Paypal

Tour Operator (April 2013 - June 2016)

- Plan the domestic itineraries for all tourist places
- Find potential clients to introduce tour and quote tour price
- Find and work with partners in field of hotels, cars, restaurant to get
the best services with the best price
- Order/book accommodation, transportation, meals for tour
- Directly follow the tour to take care services
- Report final tour profit to Managers

Tele - Marketer (October 2012 - March 2013)

Make calls to customers to introduce services
- Introduce products to clients and convince customers use services
- Find new clients and take care old clients
- Build up and maintain with existing clients

- Bachelor Degree – University of Social Sciences and Humanities (2015 – 06/2018): Major – English Linguistics and Literature

 - Graduation Certificate – University of Economics Ho Chi Minh City (01-06/2018): Major - Business Accounting and Tax Declaration

- Bachelor Degree – University of Education Ho Chi Minh City (2008 -2012): Major – Vietnamese Studies

- Toeic Certificate (759 score) – IIG Vietnam (2010)