VƯƠNG THỊ THOA

A hardworking, conscientious and caring counsellor with extensive knowledge of offering information, support, resolve and satisfy customers' traveling needs. Having a proven ability to grips with individuals whilst retaining an objective and realistic approach to persuade customers

Comfortable working and communicating with people from all backgrounds and having experience of tourist attractions, visa profiles, airline routes

Keen to find a challenging position within an ambitious organisation where I will be able to continue to increase my work experience & develop my abilities.

• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

• Kỹ năng tổ chức
• Kỹ năng giao tiếp
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Kỹ năng thuyết trình
• Lập kế hoạch
• Quản lý thời gian hiệu quả
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

VIET NAM TRAVEL & TRANSPORT MARKETING & TRAVEL JOINT STOCK COMPANY - VIETRAVEL QUANG NINH BRANCH.
 

SALE EXECUTIVE  December 2018 - Present

Provide comprehensive assessments of clients on which to base request counselling interventions, or to make recommendations for other suitable tour products.

Duties:

Listening to the needs of customers

Finding out information about guest profiles.

 Advising customers on suitable products.

Clarifing to guests the value of the tour and let customers know the features and benefits customers will have in the product.

Making contract

Deploying tour service, booking land, air ticket, apply for a visa.

Tracking the tour departure and get feedback after tour ends.

Expanding customer market

Updating travel trends to timely book services
Comparing, eveluating products of company and competitors
Surveying new places to enrich the products.

Bachelor degree in tourism business administration
Hanoi  University of Industry            2014 - 2018