Nguyen Thi Huong
Giới tính: Nữ
Địa chỉ: 71/3 Nguyen Van Thuong, p25, q Binh Thanh
Thông tin cơ bản
Ngành nghề: Ngân hàng/ Tài chính
Trình độ học vấn: Cử nhân
Ngày cập nhật: 23/02/2021
Hình thức làm việc: Toàn thời gian
Cấp bậc mong muốn: Nhân viên
Mức lương mong muốn: Thương lượng
Mục tiêu nghề nghiệp
I am looking forward to expand my knowledge and experience. I am a quick learner who is open for criticisms, and willing to make effort to improve myself to further add value to myself as an employee, and to the firm as a whole.
- Mong muốn tìm được chỗ làm ổn định lâu dài
Kỹ năng bản thân
• Effective writing skills that would prove efficient in preparing reports.
• Effective verbal communication skills that would allow me to get along well with
individuals from multiple divisions of the organization, and potentialcustomers.
• Flexibility and Team Player.
• Able to quickly adapt to a new business environment and get along with other co-workers.
• Able to work within a team and open minded towards new ideas.
• Able to take criticisms and willing to change/improve myself for the better good of the team.
• Willing to put both the firm and the team before myself.
- Kỹ năng giao tiếp
- Kỹ năng làm việc theo nhóm
- Giải quyết vấn đề
- Quản lý thời gian hiệu quả
- Dễ dàng thích nghi với môi trường mới
- Tư duy sáng tạo
Kinh nghiệm làm việc
Novaland Real Estate Company, Ho Chi Minh City
Receptionist cum Admin 03/2015 - 03/2016
• Answering phone calls from various customers and relay the message to the owner. • Arrange daily car's schedule and meeting room's schedule.
• Manage daily mail and make sure delivery exactly.
• Revise regularly customer’s information.
• Direct and connect exactly divisions according as customers request.
An Gia Real Estate Company, Ho Chi Minh City
Admin Executive 04/2016 – 11/2016
• Support in organizing internal activities (team building, birthday, magazine’s date of issue). • Update on staff’s information and proceed needed procedures for new comer
(collect required documents, prepare equipment and stationaries, parking car...)
• Provide general office administrative support to other departments.
• Working with suppliers (drinking water, printing machines, transportation, flowers...) • Arrange meeting room.
• Doing payment administrative expense (taxi, electricity, internet, water,...)
• Document filing.
• HR supporting role
Vietnam Prosperity Joint-Stock Commercial Bank
12/2016 – 05/2018
• Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer. Float in multiple credit union locations. Safely ID and search customer account information.
• Customer service: Greet and guide customers in a friendly and professional manner. Communicate existing and new account services. Up-sell and redirect special services to
appropriate account staff.
• Handling ATM, Cash Deposit Machine.
• Electronic Funds Transfers: Process recurring and daily electronic transactions. Track and communicate wire transfers for business and personal customers.
• Western Union: receiving/sending money international transaction including bills payment and foreign exchange.
Individual & Corporate Teller (06/2018 – 03/2020)
• Assisting customers with processing transactions, such as cash deposit, cash withdrawal, fund transfer (in CITAD, NAPAS, VCB), collection and sale of traveler cheques, foreign exchange, provision of confirmation for FCY cash carrying abroad, encashment of VISA/Master card, sale of USD bank drafts, sale/cash withdrawal of SHBVN cheques, delivery of cash within delegated authority, opening/closing accounts, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Handling currency, transactions, and confidential information in a responsible manner.
• Support cashier.
• Handling ATM, Cash Deposit Machine, Valued documents, Credit Card, Fax, E-tax, Internet banking.
• Following all bank financial and security regulations and procedures.
• Using software to track bank information and generate reports.
• Ensure best customer satisfaction.
• Keeping a clean, organized work area and a professional appearance.
Oversea Remittance (03/2020 – 07/2020)
• Process overseas inward and outward remittance.
• Check overseas documents and make transaction of direct-visit customers.
• Check overseas documents and make transaction of Fax/ Email register customers.
• Check Swift, check inquiries from other bank and solve if any issues occurring.
• Update and comply with the Procedure manual, internal rules, memorandums, Bank rules and regulations and any other instruction from Supervisor, Department Head & Management.
• Make daily report, monthly report to Manager, Compliance Department, Report Department, Foreign Exchange Department.
• Make and collect Imperfection list of customer who send Remittance application via Fax/Email, list of capital and loan receiving/paying of customer, storing documents.
• Follow-up reconcile sheet for fee, fund with head office and clear balance.
Học vấn bằng cấp
University Of Economics Ho Chi Minh City
Bachelor of Business administration 2009-2013
University of Social Sciences and Humanities
Certification of Secretary 2013
Certification of Korean language (Topik 01) 2019