Nguyễn Thị Hồng Nhung

"Making an effort to become a person who everyone needs and a person who is very difficult to replace."

• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

Have patience and the ability to communicate well orally and in writing in Vietnamese and English

Good computer skills in Microsoft Office

Logical thinking and creative

Good at team building, accounting, bookkeeping, analytical and problem solving

1. SUNSHINE GROUP (June 2020- Present)

Administration Executive for Handover & Sales Gallery Management

Main responsibilities:
- Managing and perform HR & administrative tasks: preparing, submitting and managing relevant document, arranging meeting room schedule, summarizing the minutes of the meeting etc,
- Working links with associated departments in accordance to support and handle timely (if any).
- Working with the Project Management Board on the progress of completing apartments for handover.
- Supporting the Head of Department to perform day to day work, ensuring the team's compliance to the processes and procedure.
- Performing a comprehensive check on inventory of warehouse materials and proposing monthly purchases.
- Keeping an eye on maintenance fitting-out and warranty at Sales Gallery.
- Making quantitative, status and analysis cost report.
- Support the Head of Department at events and sales activities.
- Making periodic Property Inventory at Sales Gallery.
- Supervising the cleaning at the Sales Gallery every day.

Recognition and Gains:
- Be assessed positively by Sales Gallery & Handover Manager: active, be careful in paper work, extremely adaptable...
- Analytics and reporting expertise.
- Sociable and create good colleagues relationship.

2. SONKIMLAND CORPORATION (HEAD OFFICE) (Jan 2018- June 2020)

Sales Operations Executive

Main responsibilities:
- Supporting Manager in making reports, Sales proposals.
- Managing and evaluate data to determine the effectiveness of a product or campaign.
- Creating contracts that satisfy both company and customer needs.
- Oversee the use of various applications and platforms
- Ensuring the success of a product or implement new sales plan if the evaluation yields unsatisfactory results.

Recognition and Gains:
- Be assessed positively by Sales Operations Manager: active, be careful in paper work, extremely adaptable...
- Understanding of CRM and database software.
- Analytics and reporting expertise.
- Sociable and create good colleagues relationship.

3. SAVILLS VIETNAM (HEAD OFFICE) (Nov 2017- Jan 2018)

Admin & Customer Service Senior Executive (Team Leader)

- Managing the service call center for new maintenance division.
- Supporting Manager in setting up new service processes, forms, technical recruitment, arranging schedule and job assignment
- Performing work related to service delivery and customer care
- Informing and regularly update the service to Project Manager be managed by Savills Vietnam.

Achievements and skills gained: 
- Handle customer service for at least 500 apartment's requests per month. (Keep balance between owners, tenants and developers)
- Be assessed positively by manager: active, extremely adaptable...
- Observe, learn and catch customers’ taste well.
- Improve English Communication Skill.

1. HO CHI MINH CITY OPEN UNIVERSITY

Major: Business Administration

2. IELTS  Certificate with score 6.0 (Speaking skill with score 7.0)