Nguyễn Tiến Hùng

Become a professional IT Network Admin in 2-3 years

Have the opportunity to work in a foreign company

Knowledge of client working environment (windows, office, linux, AD …)

Improve network, system, security, … knowledge

Good experience in networking and systems as well as communication and foreign language skills

- Be able to read the English documents
- Have good knowledge: AD, NAC, Peplink, Virgo, PRTG , VPN, Cisco, Ruskus, Unifi, SVN, PBX ,
WDS, Fortinet, Pfsense and Windows
- Time efficient, systematic working method
- Strong point in working with group
 

• ITC INNOVATED TECHNOLOGY FOR COMMUNICATION JOINT STOCK COMPANY (ITC JSC)  06/2017 - 10/2017
  • IT SUPPORT

                    - Customer Services Center.
                    - Support end-user.
                    - Deploy the project infrastructure.
                    - Installation, maintenance and replacement of equipment support
                    - Solve daily operation issues (printer, computer, virus, servers, software, call center,…)
                    - Assessment/Inventory of assets
                    - Research and propose solutions, technology products
 

• HARVEYNASH GROUP  11/2017 - Now
  • IT HELPDESK
    - Administrator Network, Router, Firewall, FileServer, Wireless controller, VPN
    - Software and License Monitor and Reporting
    - Support for Guest/Customer
    - Troubleshooting: Hardware, Software
    - Solve daily operation issues (Print, Computer, virus, servers, software, call center,…)
    - Plan and give the solution to improve Hardware Issue
    - To improve the Helpdesk Processing
    - To update the HelpDesk Document
    - Daily Monitor and Check status of Running services of Server
    - Reporting to ITM
    - Control SVN
    - Grant permission for user
    - Control camera system
     

2012 – 2017  ACADEMY OF CRYPTOGRAPHY TECHNIQUE
2017 – 2018  CCNA – Cisco Certified Network Associate Routing & Switching in PNH Center
2018 – 2019  MCSA – Microsoft Certificated Solution Associate in PNH Center