Nguyen Vuong Brian

Mong muốn tìm được chỗ làm ổn định lâu dài

Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

- English communication skill: fluently

- Basic computer using

- Leader ship

- Organization skill

- Problem solving skill

- Management skill

- Program development skill, Quality control   

• Kỹ năng tổ chức
• Kỹ năng giao tiếp
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Kỹ năng thuyết trình
• Lập kế hoạch
• Quản lý thời gian hiệu quả
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

* November 2011 – April 2013: Restaurant Practical Supervisor of Saigon tourist Hospitality College   

- In charge of restaurant operation, training for the student in practical time

- Supervise the quality of service, food and beverage, the customer’s satisfaction

- Supervise the food and drink safety

- Supervise the staff’s work processes

- Corporate with other department to organize event and party. 

- Interview and training for new staff

* May 2013 – August 2015: worked as Head of program coordinator

- Design, test and run the culture and volunteering program for international Volunteer in HCM city

- Take full of responsibility of quality of the program

- Interview and training for new staff.

- Manage staffs to work with the program

- Deal with volunteer’s complain

- Do weekly financial report

* October 2015 – April 2019: Work as educational counselor for ILA Vietnam

- Have excellent knowledge in terms of product and functional knowledge

- Give counselling to customers in person, on phone and by email

- Do telesales

- Complete school application and visa application

- Liaise with overseas schools on student application and issues

- Make sure the student folder filed with appropriate and enough

Documents

- Handle customer issues; get support from superiors if necessary

- Conduct visa training and program orientation

- Follow up student study pathway with schools

- Conduct customer service after sale: build up supporter network and

strengthen relationship with students

- Be interpreter for department seminars & support school partners at

Fairs

- Get to know and update overseas study market, competitors and other

related education organizations frequently

- Attend training workshops, exhibitions, fairs and relevant events

- Be leaders for summer course program

- Make sure the working area neat and tidy

- Support CS and DM on assigned tasks

Qualifications

- Experience in Overseas Study area and Administration

Skills

- Leadership/Ownership

- Team work

- Communication

- Problem solving

- Creativity

- Cooperation

- Capability building

Language Excellent English and Vietnamese (4 skills), Upper-Intermediate

Computer Excellent at MS-Office (Word, Excel, PowerPoint)

Other requirements Right mind-set, in good health condition, active, adaptable and flexible

* May 2019 – Now: Work as partner for IP Education (Educational program provider)

 - Marketing for IP Education program

 - Have excellent knowledge in terms of IP education product.

 - Give counseling to customers in person, on phone and by email

 -  Liaise with overseas schools on student application and issue

 - Handle customer issues; get support from IP Director if necessary

 - Assist IP Director in meeting with parents of students in VN after an academic school year.

…

2008- 2010: SAIGONTOURIST HOSPITALITY COLLEGE

Major: restaurant management

2010 – 2011: Lycee Technique Hotelier Alexis Heck (Scholar ship from Luxembourg)

Major: Restaurant management

2011 – 2013: worked as Restaurant Supervisor of SAIGON TOURIST HOSPITALITY COLLEGE 

2013- 2014: worked as head of program Coordinator for THE GREEN LION

2015: Joined Kelvin Green’s class of property investment