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Xuân Linh Trang Thị
Cosmetic & Spa Manager/Seinor
Giới tính: Nữ
Địa chỉ: 286 Cách Mạng Tháng 8, P. Bùi Hữu Nghĩa, Q. Bình Thủy
Thông tin cơ bản
Ngành nghề: Dịch vụ khách hàng, Mỹ phẩm/Trang sức, Quản lý điều hành
Trình độ học vấn: Cử nhân
Ngày cập nhật: 10/03/2019
Hình thức làm việc: Toàn thời gian
Cấp bậc mong muốn: Trưởng phòng
Mức lương mong muốn: Thương lượng
Mục tiêu nghề nghiệp
I want in the future to have an opportunity with a foreign business looking for an opportunity to develop the beauty market or develop a brand in Vietnam to build a brand chain system. bring sustainable professionalism and exploit all market shares in Vietnam market.
Kỹ năng bản thân
- Kỹ năng quản lý/ điều hành
- Kỹ năng quản trị nhân sự
- Kỹ năng huấn luyện/đào tạo
- Kỹ năng thuyết trình
- Kỹ năng xử ký tình huống
- Kỹ năng giao tiếp
- Kỹ năng lắng nghe
- Kỹ năng thuyết phục
- Kỹ năng làm việc nhóm
- Kỹ năng làm việc độc lập
- Kỹ năng hoạch định mục tiêu ngắn hạn/dài hạn
- Kỹ năng kế toán
- Kỹ năng nghiên cứu chuyên ngành
Kinh nghiệm làm việc
Brand Representative & Development in Việt Nam
Eileen Mai Beauty Inc , 2530 Berryessa Road, San Jose, California, USA
4/2014 - 12/2018
** RESEARCH & DEVELOPMENT
- Product Analysis:
+ Analyze all Eileen Mai products currently in the market.
+ Directly testing on skin and writing report
+ Provide conclusions based on the direct testing platform to assess the compatibility of each product for the Vietnam market.
- Analyzing and evaluating the market for Eileen Mai Beauty in Vietnam.
- Write plans and proposals developed on brand image Eileen Mai Beauty in Vietnam.
- Implementing Eileen Mai Beauty Brand Development project in Vietnam.
**MARKETING
- Write articles for Beauty Blog on Vietnamese website www.khoedeptunhien.com (the article is based on the research results directly on the skin).
https://khoedeptunhien.com/2015/09/25/honey-refining-body-scrub-mui-huong-quyen-luc/
https://khoedeptunhien.com/2015/08/30/chia-se-bi-quyet-tri-mun-sulfur-skin-clear-masque/
https://khoedeptunhien.com/2015/08/13/mui-huong-hay-chat-luong-san-pham/
https://khoedeptunhien.com/2015/04/17/chia-se-lam-dep-da-cuoi-tuan-da-nhon-da-binh-thuong/
https://khoedeptunhien.com/2015/03/23/chia-se-ve-san-pham-lam-sach-da-da-kho-va-da-nhay-cam/
https://khoedeptunhien.com/2015/03/07/chia-se-nhung-dieu-can-luu-y-khi-dap-mat-na/
https://khoedeptunhien.com/2015/03/04/chia-se-cach-cham-soc-cho-bo-moi-goi-cam/
https://khoedeptunhien.com/2015/02/10/chia-se-cham-soc-cho-doi-mat-tre-dep/
https://khoedeptunhien.com/2015/01/27/chia-se-ve-cach-lam-sach-da-danh-cho-da-nhon/
- Write a plan and propose to deploy marketing campaigns for Vietnam market.
**Marketing for Skin Care:
https://www.youtube.com/watch?v=g7PnxKCnZNQ&t=13s
https://www.youtube.com/watch?v=-DdZvgVdvCc&t=6s
https://khoedeptunhien.com/2018/01/25/phan-hoi-cua-bac-si-giang-vien-phan-nguyen-hong-vi/
**Marketing for Makeup:
https://www.youtube.com/watch?v=v__n_dMQP9o&t=21s
https://www.youtube.com/watch?v=Hiym4qvz3-o
https://www.youtube.com/watch?v=fjZ9lvduBUQ
https://www.youtube.com/watch?v=3i81W2bJW5M&feature=youtu.be
- Design and implement image content for Eileen Mai Flickr and Eileen Mai Natural Cosmetic Facebook.
- Analyze and propose to change the design redesign, color mark for all product lines.
- Analyze and propose the production of new product lines annually according to world market trends.
- Write a plan and propose annual promotions for the Vietnamese market.
- Managing and implementing the "Middle Aged Skin Surgery" program in Vietnam.
**MANAGEMENT:
- Establish and manage Eileen Mai Natural Cosmetic Facebook page (1/2015 - 1/2018)
- Manage and be responsible for the website content Eileen Mai Flickr.
- Manage and store customer records.
- Responsible for proposing and monitoring distribution channels in Vietnam.
- Report directly to the CEO about the situation in Vietnam.
- Ensure maintaining image, brand business philosophy.
- Chịu trách nhiệm hoàn toàn về thị trường Việt Nam với CEO.
**CUSTOMER CARE MANAGEMENT:
- Manage and support customers with advice on treatment products and procedures.
- Receive and resolve customers' complaints and suggestions about products, treatment processes, and treatment results.
- Maintain a close customer system.
- Survey customer satisfaction on products and services monthly.
- Listen and receive all customer feedback.
- Encourage customers to send feedback on products.
- Planning and proposing customer gratitude programs.
** FINANCIAL MANAGEMENT:
- Overall financial management.
- Ensuring the quality of goods.
- Learn, contact and cooperate with a reputable shipping company.
**HRM:
- Direct recruitment of personnel.
- Organize training sessions to update and supplement specialized knowledge.
- Monitor and evaluate the working capacity of each personnel.
- Monitor and evaluate codes of conduct and behavior.
- Implement the policy of reward and discipline.
**DOCUMENTS READ:
- 2015: Milady's Standard Esthetics Fundamentals (Joel Gerson)
- 2016: Skin Type Solution (Leslie Baumann, M.D)
- 2017: Skin of Color - A Practical Guide to Dermatologic Diagnosis and Treatment (Andrew F. Alexis - Victoria H. Barbosa)
- 2018: Cosmetic Formulation of Skin Care Products ( Zoe Diana Draelos - Lauren A. Thaman)
- 2019: Melanin: The Spectroscopic Properties of Melanin (Jennifer Riesz, Physical Sciences) & Studies of Proteins that Regulate Melanin Synthesis and Distribution ( Eva Maria Amsen, Doctor of Philosophy)
Học vấn bằng cấp
**Đại học Bình Dương (2005 - 2009) : Cử nhân Quản trị Luật Kinh Doanh, chuyên ngành Luật Thương Mại.
**Sở LĐ TB & Xã Hội - Trung Tâm Giới Thiệu Việc Làm Thành Phố Cần Thơ (2014): CEO Quản Lý Doanh Nghiệp Vừa và Nhỏ
**Trung Tâm Giáo Dục Thẩm Mỹ F.O.B (2014): Kỹ Thuật Viên Chăm Sóc Da
**Eileen Mai Beauty Inc: Certificate of Brand Representative in Viet Nam.
**TOIEC: 550