VÕ HOÀNG KHẮC DUY

Having over 10 years of experience working in hospitality industry with 5 years of managerial level in different concepts from Bistro, Casual Dining to Fine dining restaurant, in hotel and independent outlets, from Vietnamese, Western to Italian cuisine, from concept to construction, from pre-opening to training to day-to-day operation.

I am looking for an opportunities to unbox myself with a higher position in F&B fields, with “Can Do” attitude, struggle and positive thinking.

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
• Mong muốn tìm được chỗ làm có mức lương tốt
• Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt

• Excellent leadership skills
• Strong financial management skill
• Training & development
• Business Awareness
• Planning & Forcasting
• Food & Beverage Cost Control
• Passion for Customer Service
• Consistency

• Kỹ năng tổ chức
• Kỹ năng giao tiếp
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Kỹ năng thuyết trình
• Lập kế hoạch
• Quản lý thời gian hiệu quả
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

Aug 2019                              Restaurant Manager – HAAN Drink & Eatery

to present                            INN Saigon Joint Stock Company

Ensure a high level consistent service and food delivered to all restaurant’s customers.
Handles all customers and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
Maintain relationships with regular guests and acts as the face of the restaurant using an engaging manner.
Ensure the highest health and safety standard and compliance with company policies and procedures;
Be always aware of the labor, food and other cost of the restaurant and make sure that the total cost is lower than the target.
Come up with the ideas and implement them to meet the total target cost.
Analyze the sales and come up with ideas to increase the sale and then implement those ideas into daily restaurant operation.
Contribute to maximizing P&L, cash management procedures, maintaining inventory.
Takes personal accountability in developing the front of house team to ensure proper training and development is delivered.
Takes ownership, identifies and determines M&E issues and work with M&E team to resolves issues.

June 2014  to July 2019         Restaurant Manager -  Windsor Property Management Group Corporation (WMC Group)

June 2014 - Jan 2014            Operation Manager  - WE Restaurant, Live Music & Event

Oct 2012 - Jan 2014               Dining Room Captain - The Grand Ho Tram Strip ( Former MGM Grand Hotram)

May 2012 - Oct 2012              F&B Attendant - Renaissance Riverside Hotel Saigon