Truong Thi Thuy Vy

to work with dynamic brand which i can learn a lot from

be a retail manager within 2 year

• Mong muốn tìm được chỗ làm ổn định lâu dài
• Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt

over 5-year experience in retail industry ( furniture + home items)

Retail Knowledge, Visual merchandising, Customer Oriented, result-oriented, team management, stock management, negotiation, claim handling

• Kỹ năng tổ chức
• Kỹ năng giao tiếp
• Kỹ năng làm việc theo nhóm
• Giải quyết vấn đề
• Kỹ năng lãnh đạo
• Quản lý thời gian hiệu quả
• Dễ dàng thích nghi với môi trường mới
• Tư duy sáng tạo

A/ Kepi - where fun never ends
10/2017 - 11/2019
Position: Store Manager
+To be responsible for the overall store management.
+ Enhance customer satisfaction, meet sales, and profitability goals.
+ Build, coach, lead sales staff.
+ Handle any claims raised while the store opens.
+ Stock control
+ Maintain and develop store's visual with visual merchandise manager

B/ AConcept Vietnam - Furniture
An Cuong woodworking JSC
10/2016 - 08/2017
Position: Research & Development Manager
+ Research and develop products to meet potential customer interest, current trends, and base on the sales report.
+ Decide what's in the collection
+ Control product’s quality from factory to the store
+ Handle any claims due to the product's quality (from stores, warehouse, and factory)
+ Expand relationship with oversea suppliers and partners
+ Act as a stylist when making catalogue

C/ BoConcept Urban Danish Design - Furniture
06/2013 - 10/2016
Position: Interior Consultant / Sales Executive

+ help determine the look and feel of a client's home by selecting and placing decorative elements such as textiles, and furniture
+ Make sure customer has an extraordinary shopping experience
+ Maintain and expand the relationship with the potential customer
+ Being an in-store stylish. Style the showroom and maintain the visual according to Brand's styling manual
+ Take care of customers from making an order to delivery
+ Handle any claims raised while working
+ Achieve monthly target

Awards :
- An employee who has the highest revenue in 2015
- The excellent employee in 2014

D/ UMA Furniture & Decoration ( May 2011 - Nov 2012)

Position: Supervisor

+ to oversee a team of staff members within a zone in the store ( 1000 m2)
+ to oversee the daily operations of the store, including product availability and pricing
+ train new employees and schedule shifts
+ Monitor shelves stocks and product displays, and the general appearance of the store.
+ Address customers' requests, comments, and complaints.

+ Barchelor of Art, major in English at HCM Open University in 09/2013
+ Complete Graphic Design course at DPI Center in 10/2015