Chu Mai Hương

Applying my comprehensive knowledge that have been learnt in university and the experience of skills to become an employee, brings values of knowledge and professional skills to your company.
Participating in helping your corporation increase the number of customers and improve the size and quality of the Tourism field.
My short - term goal: Have a job that related to English and Tourism field to enable to apply comprehensive skills and knowledge. Besides, I can find out my future career orientation.
My long - term goal: To be an executive staff in Tourism field and have my own Tourism company.

As a student, I have been extensively involved in my university career club CAC, which has allowed me to develop strong interpersonal skills. My involvement in various events, including responsible for online writing in the club, giving information the recruiters in the business to bring recruiters closer to the students, which has allowed me to work closely with my peers while supporting the school community as a whole.

Besides, I am also working as Customer Service and Sales at ViCare Corporation. These experiences have allowed me to develop strong time management and organization skills, which I see as being very important when seeking to work in casual employment while continuing to study. Furthermore, I have spent time working at teaching assistant and teaching material designer at theYOUNG organization and GES English Center, which help me develop my patience, observation and creation skills. I enjoy working with others and believe that my strong communication skills will ensure that I can meet the expectations of this role.

Academic Board (Feb. 2018 – Jan. 2019)

GES English Centre - https://gesgroup.edu.vn/

No 36, OBT4, Linh Dam Str, Bac Linh Dam Urban Area, Dai Kim, Hoang Mai, Hanoi

Responsibilities:

Working in the Academic Board.
Working as English teaching assistant, managing and supporting the primary students.
Working as Receptionist and connecting the information between the centre and parents.
Designing the teaching material for each lesson in class.

MOS Assistant and Design Trainee (Aug. 2017 – Jan. 2018)

theYOUNG Organization

Responsibilities:

Working in the Design Board. Main tasks: make plan, give idea and design the lectures in order to teach MOS Certificates.
Assisting the teacher in taking care of class, preparing homework documents and support the student during the lesson.
Managing, teaching and supporting the incompetent students.
Work as teacher and teach MOS Certificate when the teachers are absent.

Customer Officer & Service Consultant (Feb. 2017 – May 2017)

VICARE Company - https://vicare.vn/

Floor 9, No 300 De La Thanh Street, Tho Quan Ward, Dong Da District, Hanoi

Responsibilities:

Receive and filter customer data from Sales Department under the direction of Manager.
Calling for advice and persuading customer to use company's medical service.
Arranging and scheduling appointments of partners with business staff of the company.
Instructing clients resolve issues that arise.
Consulting, answering customer's questions.

EDUCATION

Hermann Gmeiner high school                                                                  2012 - 2015         

Receiving the Runner up Prize of Literature Provincial Level Excellent Student Contest in 2013, the second Runner up Prize of Literature Provincial Level Excellent Student Contest in 2014
In the National Entrance Examination (University Exam), the English score is 9.25
The GPA score during high school is 8.6

Banking Academy                                                                                       2015 - now        

Main Major: English – Finance and Banking
Member of Communication Board in Career Club in Banking Academy
Receiving of the consolation prize of “Me of Tomorrow 2016” contest

ACHIEVEMENTS

Gain 3 certificates of MOS Specialist Certificate, and the Word MOS and PowerPoint MOS with the score higher than 950
Receiving the Runner up of “Start up BA 2017” Contest in Banking Academy.
Receiving Top 15 of “Start up 2017” in the Start up National Contest
Have Excellent Certificate of PowerPoint Course
Have Certificate of Import – Export Course at LÊ ÁNH Education Centre.