Production Specialist

ROLE PURPOSE: As part of the Account Team, you will be responsible for procurement activities related to Print & Marketing Management. These may include but not be limited to print and display procurement, account management, liaise with clients and manage approvals of printed proofs and attend press checks.

(*). Print and Display Procurement – Operational:
- Liaise with client or client preferred design/creative agencies to obtain detail print brief.
- Complying with Ergo Asia systems and process standards:
o Complete print specifications within the Noosh system.
o Obtain quotes o Award orders to printers and production houses.
o Complete close order and invoice process.
- Work with creative and design agencies to ensure artwork is print ready.
- Identify the most appropriate printer for the job, based on a balance of competitiveness, quality and service. The balance of these objectives will be set by the Account Director or other senior managers.
- Manage printer quality and service for the specific jobs handled
- Manage printer proof approval process including reviewing the proof to ensure colour, layout, size etc. are as per approved artwork
- Attend press checks to assist with colour management if required
- Ensure project stakeholders are regularly informed of project status via daily and weekly emailed updates
- Co-ordinate sampling and tooling if required for new or complex displays

(*). Print and Display Procurement - Tactical:
- Make recommendations about alternate print specifications that deliver either a cost, quality or timeliness benefit to the client
- Make design recommendations regarding colour and layout if it will deliver a cost or quality benefit to the client
- Source and deliver innovative print ideas
- Collaborate with Account Directors and Panel Manager to develop the most appropriate supply structure – including local vs offshore supply
- Assess the print and display specification needs of the account
- Provide advice on print and display design and specification development
- Develop print specification templates that can be loaded into Noosh

(*). Account Management:
As part of the Account Team, you will be responsible for servicing part of the account, which may include internal clients, creative/design agencies, pre-press agencies, printers or others. To this end, the following activities will be considered part of the role:
 - Understand and generally support account objectives
 - Develop credible and trust-based relationships with all key stakeholders
 - Manage key stakeholders to ensure specified service levels are met
 - Rapidly elevate account issues to Account Director
 - Collaborate with and support other partners
 - Ensure that all client confidential information and intellectual property is used only for the purpose of delivering the services and not otherwise disclosed

(*). Ergo Print and Display Process Development:
As part of the Ergo Print Team, you will be expected to contribute to the development of leading print and document management systems and processes. These may include:

 - Collaborating with Ergo systems staff to deploy appropriate systems
 - Troubleshoot and redesign processes to create greater accuracy and reliability
 - Recommend process changes to Ergo management
 - Support the deployment of process improvements to key accounts

(*). Ergo Service Development:
Support Ergo business and/or service development teams in the pursuit of additional print and document management clients. These activities may include:

 - Support proposal development and/or delivery
 - Support in the execution of print diagnostics at prospective clients
 - Support in the generation of business development opportunities

Detail requirement will be discuss in the interview.

- According to company's policy.

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