Operation Manager

1. Operation Management
• Always aware of the importance of sales volume and never cease to make sure effort is made, supervise to continue to upsell while not compromising on guest satisfaction.
• Supervise the work of all staff in department. Evaluated their job performance and make recommendation and evaluations to the manager.
• Assist in assuring that all standard service procedures, maintain personal cleanliness, courtesy and quick efficiency on the part of all outlet and any staff who are present.
• Inform of coming function and events.
• Constantly check the appearance, orderliness, cleanliness and proper setup of the outlet and its related areas.
• Ensure that soiled or damaged equipment is not put into use.
• Checking maintenance of all equipment located or used in the areas under their supervision and request for immediate repairs where needed.
• Arrange duty roster weekly for staff.
• Handle any guest’s complains effectively and diplomatically and build good relationship with guest.
• Look after VIP guests.

2. People Management
• Recruits, selects, motivates and develops employees to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
• Through hands on management, supervises closely all service employees in the performance of their duties in accordance with policies & procedures and applicable laws.
• Control the labour cost by scheduling to minimize wastage of manpower.

3. Organizational duties
• Attend management meeting periodically and when required.
• On behalf of Management, delegated to welcome and host Government Delegation coming to the venue for Inspection or other purposes.
• Perform other duties being assigned by the BOD when arisen.

• Bachelor’s in marketing or related discipline
• 3+ years of experience related bar/night club food and beverage services, policies or operations
• Knowledge of Food & Beverage operations including security and safety programs, personnel and labor relations, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.mar
• Strong leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Strong communication skills – written and oral
• You are creative, innovative, and always think outside the box
• Fluent English at 4 skills.

Benefits
• Extremely Attractive Salary.
• 13th Salary and Bonus.
• Monthly-paid Service Charge.
• Meal Allowance.
• Make-up Allowance for Female Employees
• Yearly Medical Checkup & Team Building Activities.
• 12 Annual Leaves.
• Professional and Transparent Working Environment.
• Chance to Provide Training and Be Trained.

- Extremely Attractive Salary
- Monthly-paid Service Charge
- 13th Salary and Bonus

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