Head Bartender

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

• Inspect all aspects of the outlet environment ensuring compliance with standards of cleanliness and order and direct respective personnel to rectify deficiencies immediately.

• Inspect quality and amounts of garnishes, ensuring agreement to departmental standards.

• Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

• Resolve guest complaints, ensuring guest satisfaction.

• Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.

• Ensure that each liquor bottle ordered is backed up by an exchange of an empty bottle of same liquor.

• Monitor Happy Hour set-up and service, ensuring agreement to Hotel standards.

• Responsibility for the creation of cocktail menus and Update menu changes on the Point of sale (POS) terminal.

• Development and implementation of new international trends to set exceedingly expected standards within the industry.

• Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Coordinate music tapes and entertainment, ensuring correct volume and appropriateness to clientele.

• Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.

• Responsibility for all beverage purchases, inventories and stock levels within the operation.

• Regularly check storage areas for proper supplies, organization and cleanliness.

• Review sales and beverage costs for previous day; resolve discrepancies with Accounting. Track actual against budget.

• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.

• Inspect grooming and attire of staff; rectify any deficiencies.

• Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.

• Prepare weekly work schedules in accordance with staffing guidelines and labour forecasts. Adjust schedules throughout the week to meet the business demands.

• Ensure that staff report to work as scheduled. Document any late or absent employees.

- 2 to 3 years of work experience in Food & Beverage gained from a 5star international property, along with 2 years’ experience in a Bar management position or a similar role an advantage.
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker

- Premium healthcare is provided
- Paid leave is given
- F&B is on site

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp