German Speaking Customer Service Adviser
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 141 lượt xem
Ngày cập nhật: 15/12/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Biên/Phiên dịch
Mô tả công việc
We are now looking for a member to our Customer service team. Your main tasks and responsibilities are:
• Handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
• Enter orders from customers in SAP
• Handle incoming requests from customers via telephone and e-mail
• Maintain a balance between company policy and customer benefit in decision making
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
• Handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
• Enter orders from customers in SAP
• Handle incoming requests from customers via telephone and e-mail
• Maintain a balance between company policy and customer benefit in decision making
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Yêu cầu ứng viên
• Native-level in German (additional language skills is an advantage)
• Communication level English, as team communication is in English
• Ability to communicate clearly and professionally, both verbally and in writing
• Has a pleasant, patient and friendly attitude
• Well organized and has a high level of empathy
• High sense of integrity and commitment to customer satisfaction
• Possess a strong work ethic and team player mentality
• Detail oriented and fast learning
• Commitment minimum 2 years.
Working hours will be office hours (2-3 days/week) and afternoon-evening (2-3 days/week) since the job’s main focus will be on servicing the customers in Europe. Working Monday-Friday.
We offer:
MASCOT is an ambitious company, where professionalism, innovation and vigor are rewarded. Everyone, who can and wants, is given big opportunities for personal as well as professional development. With us, you will get a challenging position in a professional and goal orientated company with an international interface, where you have great opportunities to shape your own job, and you are naturally guaranteed sharing and cooperation with engaged and competent colleagues. Furthermore, you will be working in a dynamic company, where openness and job satisfaction are highly valued.
• Communication level English, as team communication is in English
• Ability to communicate clearly and professionally, both verbally and in writing
• Has a pleasant, patient and friendly attitude
• Well organized and has a high level of empathy
• High sense of integrity and commitment to customer satisfaction
• Possess a strong work ethic and team player mentality
• Detail oriented and fast learning
• Commitment minimum 2 years.
Working hours will be office hours (2-3 days/week) and afternoon-evening (2-3 days/week) since the job’s main focus will be on servicing the customers in Europe. Working Monday-Friday.
We offer:
MASCOT is an ambitious company, where professionalism, innovation and vigor are rewarded. Everyone, who can and wants, is given big opportunities for personal as well as professional development. With us, you will get a challenging position in a professional and goal orientated company with an international interface, where you have great opportunities to shape your own job, and you are naturally guaranteed sharing and cooperation with engaged and competent colleagues. Furthermore, you will be working in a dynamic company, where openness and job satisfaction are highly valued.
Quyền lợi được hưởng
- Competitive salary; professional working environment
- Insurance according to company policy
- Dynamic and friendly working environment
- Insurance according to company policy
- Dynamic and friendly working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
MASCOT INTERNATIONAL VIETNAM LTD., REP. OFFICE IN HANOI
Unit 306A, HITC Bldg, 239 Xuan Thuy, Cau Giay, Hanoi
Người liên hệ: Phòng nhân sự
Unit 306A, HITC Bldg, 239 Xuan Thuy, Cau Giay, Hanoi
Người liên hệ: Phòng nhân sự
MASCOT is a Danish company with a Scandinavian mentality and exports to most of the world. Employees come to work in Denmark, Vietnam, Germany and 12 other countries with the same mission: To develop, produce, market and sell the world's best workwear and safety footwear. Our ambitions are big, and ...Chi tiết
MASCOT is a Danish company with a Scandinavian mentality and exports to most of the world. Employees come to work in Denmark, Vietnam, Germany and 12 other countries with the same mission: To develop, produce, market and sell the world's best workwear and safety footwear. Our ambitions are big, and therefore high quality is crucial. We aim for Best Practices in all we do. Thus, the corporate culture is characterized by energetic commitment and solution-oriented flexibility that directly benefits our customers. www.mascot.dk Ẩn chi tiết
Bạn đang xem tin việc làm German Speaking Customer Service Adviser trong ngành Hành chính/Văn phòng được tuyển dụng tại Hà Nội bởi MASCOT INTERNATIONAL VIETNAM LTD., REP. OFFICE IN HANOI. MASCOT INTERNATIONAL VIETNAM LTD., REP. OFFICE IN HANOI đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin German Speaking Customer Service Adviser cách đây lúc 29/06/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
MASCOT INTERNATIONAL VIETNAM LTD., REP. OFFICE IN HANOI
Địa chỉ: Unit 306A, HITC Bldg, 239 Xuan Thuy, Cau Giay, Hanoi
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
German Speaking Customer Service Adviser
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ