Customer Service Officer – Chuyên Viên Hỗ Trợ Khách Hàng

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 96 lượt xem

Ngày cập nhật: 14/02/2020

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: Kế toán/Kiểm toán, Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hồ Chí Minh


Mô tả công việc

Job Description
Customer service officers will deal directly with customers, responding and resolving customer inquiries or complaints, as well as managing customers' accounts and coordinating with internal departments.
Accountabilities:
• Deal directly with customers either by telephone, e-mail, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Perform customer verifications
• Set up new customer accounts
• Process orders, forms, applications and requests
• Direct requests and unresolved issues to the designated resource
• Manage customers' accounts
• Record details of inquiries, comments and complaints
• Communicate and coordinate with internal departments
• Handle documentary of customer service department team
• Provide feedback on the efficiency of the customer service process
• Response the order which assign by Customer Service Manager

Yêu cầu ứng viên

• Bachelor's Degree in any field
• Female age 23-30 years
• Minimum 2 years’ experience in customer services or other related industry
• Strong customer service ethic. Service-minded, Positive Attitude
• Familiar with accounting background will be a plus
• Knowledge of customer service principles and practices
• Able to work under strong pressure and high stress tolerance
• Good command of written and spoken English
• Computer literate and able to type
• Energetic and self-motivated, target focused, with good interpersonal, organization and communication skills
• Good problem analysis and problem-solving and attention to detail and accuracy

Quyền lợi được hưởng

- Company's Policy

Cách thức ứng tuyển

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Giới thiệu về công ty

BUSINESS INFORMATION COMPANY LIMTED
BUSINESS INFORMATION COMPANY LIMTED
Phòng # 35, Tầng L21, Tòa Nhà Vietcombank Tower 5 Công trường Mê Linh, P. Bến Nghé, Q. 1 TP Hồ Chi Minh
Information technology is considered as a spearhead industry, part of the infrastructure of a nation, which is prioritized, developed and encouraged for investment by the State of Vietnam. Realizing that fact, the Investors, namely BUSINESS ONLINE PUBLIC COMPANY LIMITED and CRIF S.p.A., have jointly set up a subsidiary in Vietnam ...Chi tiết
Information technology is considered as a spearhead industry, part of the infrastructure of a nation, which is prioritized, developed and encouraged for investment by the State of Vietnam. Realizing that fact, the Investors, namely BUSINESS ONLINE PUBLIC COMPANY LIMITED and CRIF S.p.A., have jointly set up a subsidiary in Vietnam for the main purpose of providing business information technology services. CRIF (www.crif.com) is a global company specializing in credit bureau and business information, outsourcing and processing services, and credit solutions. Established in 1988 in Bologna (Italy), CRIF has an international presence, operating over four continents (Europe, America, Africa and Asia). Nowadays more than 6,300 banks and financial institutions, 55,000 business clients and 310,000 consumers use CRIF services in 50 countries on a daily basis. Business Online Public Company Limited (BOL) is based in Bangkok: www.bol.co.th and it is the business information solution expert in the South East Asian Region. We have the largest database of enterprises registered in Thailand and Vietnam. BOL has constantly been developing up-to-date technologies and effective strategies of information service to be the most comprehensive business information database. Apart from various business information expansion activities, BOL is also a technology provider to the Credit Bureau both in Thailand and Hong Kong. BOL has also been granted by the Ministry of Commerce, Thailand to operate its Credit Bureau. And our joint venture Business Information Company Limited or BIF based in Ho Chi Minh City is now looking for young, energetic and talent people to support our business in Vietnam. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Officer – Chuyên Viên Hỗ Trợ Khách Hàng trong ngành Kế toán/Kiểm toán được tuyển dụng tại Hồ Chí Minh bởi BUSINESS INFORMATION COMPANY LIMTED. BUSINESS INFORMATION COMPANY LIMTED đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Officer – Chuyên Viên Hỗ Trợ Khách Hàng cách đây lúc 14/03/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

BUSINESS INFORMATION COMPANY LIMTED

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Địa chỉ: Phòng # 35, Tầng L21, Tòa Nhà Vietcombank Tower 5 Công trường Mê Linh, P. Bến Nghé, Q. 1 TP Hồ Chi Minh

Quy mô: Đang cập nhật


Việc làm tương tự

Customer Service Officer – Chuyên Viên Hỗ Trợ Khách Hàng

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ