Academic Operation Manager

***Roles & Responsibilities:
1. Student & Parent Management
- Conduct interviews and entrance exams with prospective students
- Manage all aspects of student achievement and progress, including assessment, homework, attendance, etc.
- Evaluate student performance in order to identify learning needs and provide intervention support
- Conduct counseling with parents to report on students’ behavioral and academic progress
- Provide guidance to students on academic goals and educational issues
- Be accountable for student enrollment

2. Academic and Teacher Management
- Conduct regular class observations in order to evaluate teachers, provide training support and coaching, and monitor student leveling as well as curriculum implementation status
- Plan, assist, and conduct Help Center assigned by center manager
- Manage all aspects of STEP UP smart class operations, including student and teacher data, class routines, smart board/tablet maintenance, etc.
- Conduct regular meetings with Native Teachers (NTs) and Homeroom Learning Coordinators (HLCs) regarding student achievement, center policies, etc.
- Plan and host campus-wide events, such as monthly assemblies, student orientation, end-of-course ceremony, etc.
- Perform administrative duties such as class scheduling, communication liaison between teachers and administrators, etc.

Working Hours
• (Tuesday~Sunday, Monday and Tuesday morning off)
Tue: 4:00 pm-20:00 pm
• Wed-Fri: 10:00 am – 20:00 pm
Sat-Sun: 8:00am - 18:00pm
• Total of 43 hours a week

Working venue: POLY Cầu Giấy, FLC Twin Towers, 265 Cau Giay, Ha Noi or Trung Hoa.
***Qualification:
- BA in English (University Degree)
- English Proficiency Certificate (preferred), at least IELTS score 7.0 or equivalent.
***Experiences:
- Have at least 1.5 years of teaching experience at an English Language Center
- Have at least 2-year experience of academic management position or center management position.
***Skills:
- Can-do attitude
- Communication skills
- Team work
- Stress tolerance
- Language: Excellent English and Vietnamese (4 skills), Upper-Intermediate
- Computer: Good at MS-Office
- Other requirements: available for evenings and weekend classes, in good health condition, active, adaptable and flexible.
- Teaching experience (preferred)
- Applicants must possess a genuine interest in the academic, social, and emotional growth of children, exhibit maturity and a positive attitude, and be willing to serve as a role model for students

***BENEFIT:
- Full-time staff
- Insurances: HI, SI
- Bonus according to company policy.
- International environment
- Trained by international educators
- Annual leave. Company trip, other benefits according to Company policy

- Competitive salary & attractive bonus and compensation package
- Training opportunities
- Insurances in accordance to Vietnamese Labor Law

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