[$1,000-$2000] Marketing & Communication Manager/ Trưởng Phòng Marketing & Truyền Thông

In order to run Marketing & Communication activities for the new branding, we are looking for a candidate who will be in charge of Marketing & Communication Manager position, as below:

***OBJECTIVE:
• Plan & Executive Marketing Strategy to meet the business objectives of the hotel.
• Be Champion of the hotel’s Brand Image. Support the Country and Regional Marketing & Communications Director/Manager.
• Assist the sales teams by producing point of sale tools.
• Set up and manage own client base of PR and media relevant to the hotel.

***MAIN DUTIES:
• Set up and manage a client base of relevant PR and Media contacts, ensuring constant contact including entertainment.
• Coordinate press office enquiries and PR activities with Regional PR.
• Ensure databases and records are kept up to date and information is easily accessed by anyone in the hotel.
• Attending social functions organized at the hotel
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Assists in a public relations related activities by initiating press visits to the hotel, preparation of invitations, press kits, or giving support to any department of the hotel.
• Responsible for making all arrangements with photographers on assignments at the hotel.
• Champion brand values and ensure the hotel adheres to brand and product standards, positioning, identity and guidelines in all communication ( visual, print and electronic)
• Assists in conducting hotel inspections when required
• Be the main point of contact for all activities concerning publicity in film shooting, photo shooting, interviews by local & overseas media as well as any contracted advertising agency
• Monitor market and competition activity to ensure effectiveness of marketing activities.
• Effectively promote the hotel position and the brand in every action taken
• Co-ordinate Regional Marketing to drive usage and strong marketing promotions on the site.
• Align the Marketing Plan to the Business Plan ensuring promotion of the hotel leads to achieving revenue targets.
• Be a hotel representative at all times by displaying professional conduct and ensuring all hotel policies and procedures are adhered to.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
• Liaise effectively with all internal customers and departments to ensure high levels of guest satisfaction
• Handle incoming calls and answer press inquiries on hotel events and information
• Drive loyalty programs of the hotel.
• Assists submitting monthly required reports
• Any other duties that may be assigned from time to time by the Director of Sales & Marketing or General Manager

- Degree in Hospitality/Tourism or Business Administration
- Efficient in both communicate verbal and written communication skills in English
- At least 2 years of Marketing & Communication experience in hotels
- Experience in launching new brand, re-branding is an advantage
- International resort or hotel experienced is preferred.
- Problem solving, analytical, organizational and training abilities
- Strong critical thinking, courteous and attentive to details.

***BENEFITS:
- An attractive salary and benefits package will be offered to the successful candidate in including:
+ Basic salary and service charge and incentive
+ Insurances by law and Personal Accident insurance borne by the company
+ 13th month salary guarantee in labor contract and more depends on business situation
+ Annual leave policy advantage than Labor Code
+ Annual outing trip/ Medical check following company policy
+ Uniform and duty meal provided by the hotel
+ And other benefits in according to hotel policy
- A great opportunity for stable and career development

***NOTES:
- Applicants are invited to send your CV online OR send your CV with your photo attached
- For more information of the job descriptions and requirements, please visit the hotel website: www.hotelnikkohanoi.com.vn
- Applications are non-returnable and only selected candidates will be notified for interview.

- Have an opportunity to join training to improve ability and develop your career
- An attractive salary and benefits package will be offered to the successful candidate.

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